[Resolved]  DHFL — Cheque disbursement

Address:Bilaspur, Chhattisgarh

We have submitted a case MRS. Sapna Rai from bilaspur chhattisagrh for home loan its going to 3 month still dhfl home loan not disbursing the cheque there is a employee in raipur who are in leave some time busy in meeting and they only do the cheque disbursement of cheque if they are too busy and many whole and sole why you don't appoint another person who can done there job. its very poor service ever we get. its our mistake when we given our project master file for loans. and your employee Mr. Anup who are taking care in raipur not supporting to us if they are in out of office or leave he should at least charge to anyone. if that DHFL company depends on him.
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Aug 8, 2021
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Mr. Ashok Manik Puri,

We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you. Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr. Ashok Mani Puri,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Ashok Manik Puri,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you. For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.
Dear Mr. Ashok Manik Puri,

Your complaint is o[censored]tmost importance to us. However, as we have not received your contact details, your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone 0124 – 4092750 for further assistance.

Regards,
DHFL Team.

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