[Resolved]  DHFL — hoam loan

Address:New Delhi, Delhi

WHOM SO EVER IT MAY CONCERN Dear sir, I am submitting this written application requesting a refund of the loan processing fee of (amount-5618.00) and all the documents submitted to your financial company, as per the telephonic conversation we had today Monday 16th December 2013. I have already give this information about the plot size of 33 yards as there is no map available to your employee Ritesh Gautam at DHFL at the beginning while the submission of the documents for the home loan application, but i was given this reassurance from him after talking to his seniors that it will approved and your loan will be sanctioned in a week or so, but even after that while i got a confirmation call from DHFL last week i have told them the size without map and the required amount of 13 lakhs but they said that we can offer you more if you want and then the required amount was changed to 14 lakhs but even then i have not got any disapproval of the size or the map which is mandatory while submitting of the documents, and till now the amount was debited with cheque number-948407 on dated 10th December but till now i have not got any application number or any the form number regarding the request of the home loan from DHFL. The amount of 14, 00, 000, I plan to take from Dhfl, plus the money I already have will help me to buy the apartment as well. I have a good credit history, so getting a loan will not be a problem as there are no issues of debts. Awaiting a positive reply from you. Thanks and Regards, Anurag Arya M-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Anurag Arya,

We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email to us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Anurag Arya,

We understand that our customer care team has looked into your query and provided the best possible resolution by the email dated December 28th, 2013. We hope we have been able to clarify the concern raised by you.

For any other account related query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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