[Resolved]  DHFL Home Loan — Agent misusing customer sign property?

Website:

www.dhfl.com/

I am Prabakaran ( SEO Analyst) Working at Cherri Technologies in Pondicherry it, s small company. My Wife Mrs. Anitha Prabakaran ( Assistant Professor ) working at Mailam Collage of Engineering, in Tindivanam Taluk . We both reached 1 year experience in our Institution.

Salary Information:

My Salary (Prabakaran) - 14, 000 Per Month
My Wife Salary ( Anitha ) - 12, 000 ( When I Apply Loan) Now 14, 000 Per Month

I building my compact Home for me and my family at the budget of 12 Lakh’s, already I have complete hall with single bedroom, to extension I need Home Loan. By Reference of my friend Mr.Maruthi (HDFC Marketing) I came to know about DHFL and maruthi gave Villupuram branch DHFL contact person Mr.Iyyappan ([protected], Office No). I call him discuss about the loan needs and I said my Loan Amount 6 Lakhs, He said to come and meet him. I went to office it’s 1st floor, I can’t able to upstairs because of I differently able ( Handicap), So he came down ( I satisfied Customer Relation Ship Management at that situation) and give one Xerox copy of DHFL Home loan document needs.

Document Needs :

Pan ID, Voter ID, Last 3 month Pay Slip, 1 year statement, Appointment order, Previous Company Appointment Order, Property Document, EC, Patta, Plan Approval, Plan Approval with Panchayat Head, Plan Est, 100 rs agreement document.

Above all the I submitted to Mr, Iyyappan at May Month, after 2 to 4 days later he call me said that Property is at my Mother name so you can’t able to get Loan, if it Property on at Your name ( Prabakaran) we can get loan 6 lakh’s, So I change the Property to my name from my mother. But after couple of weeks he said given EC, Patta, Plan Approval, Plan Approval with Panchayat Head, Plan Est are in mother name so you have to change to your name. So once again I changed to my name finally I submitted the document
July 4th week of 2015. At[protected] site Engineer Mr.Sivakumar came and visit my home that half building at that time I paid 1, 500 rs.Later[protected] I get call from DHFL office to come for Document Verification by Regional office I think, at that time my wife cant get leave so I went, there some of superior officer question me about the document I given after that officer decide to give loan amount 5 Lakh’s.

Then Legl Verification I paid 1, 500 rs, in that I have to get Dead Certificate, finally I gave at[protected] and signed in 100 rs bond paper .

When I will get My Home Loan?

Finally I submitted all the Document and Signed at Aug 4th Week, still I didn’t get loan amount and even I dont’t know loan status. When ever I asking about my loan status Mr.Iyyappan saying I sent your file to chennai it’s on process, still i did’t speak to chennai office. But when I applying loan they said within 10-15 days I will get Loan first 35% but still i don’t know even my Loan status.

Vysya website: http://www.dvhousing.com/housing_loans.html


DHFL Website: http://www.dhfl.com/loan-application-status-tracker/

To know my Loan status I asked Loan Application Id on 1/10/2015 to Mr, Iyyappan, He saying there is no Loan Application Id. How it Possible in Website portal I saw but he compromise


I analysis the website, Brand is Different but one Group, Goal is Same- Home Loan

Finally 3/10/2015 at 11.35 AM I get call from Mr.Mohan ([protected]) informing that My submitted document return from Chennai, your loan has been cancel.

What Process done so far?

From DHFL I didnt get even loan Application ID, on 1/10/2015 I asked Loan Application ID within that they Informing me Loan is canceled for me, but they don’t know reason too even DFHL staff itself don’t the reason ?

Is the DFHL is doing Good Service? More than 63 days I Spent time and waited for the Home Loan, and I spent 3000 rs for site Verification and Legal Verification process after Loan sanctioned

I doubt on their my Loan Process that’s why mail to you Please to do me a favor or Give my Document which I submitted to DHFL.


By
D.Prabakaran, B.Tech
Mobile no: [protected]