[Resolved]  DHFL — Home loan for construction Document misplaced by DHFL

Address:412206

Dear Sir/Madam, I am Prof . Hrishikesh Bhanudas Vanjari . I had applied for construction home loan, application number 01142336. Loan Sanction Date:[protected], Request loan Amount (Rs): 13, 50, 000/-. Now this proposals validity is expired. I again applied for home loan in DHFL Pune, Swargate Branch, for construction home loan, application number 01199696. Loan Sanction Date:[protected], Request loan Amount (Rs): 13, 50, 000/-. From last Six month I am taking follow up for my Home loan proposal. I have started construction of my home. Up till now 40 % work is completed of construction. All Necessary Original documents (Like Sale Deed, Index -I, II, All Mutation, 7/12 Extract, Sanction Plan Blue print etc) are submitted to DHFL Pune, Swargate Branch. Search report fees, processing fees, stamp fee, Haveli intimation fee, (Total=9, 000/-) etc paid to DHFL Pune, Swargate Branch on 19th May 2015. Also processing fee cheque of 2810/- is given to DHFL on 19th Sept 2015 to DHFL Pune, Swargate Branch. I had given feedback of service on Dt:[protected]case id is.SRSAN[protected] and on Dt- 17/09/2015 (Service Request no.: DH/SR/HO/SEP15/125). Also number of time communication with DHFL Pune, Swargate Branch by E mail. Now all things that are required are submitted to DHFL Pune, Swargate Branch but for legal clearance, Advocate required Original Sale Deed that I have submitted to DHFL Pune, Swargate Branch on 19th May 2015 to respective Executive of DHFL, Pune. But the sale deed is lost by DHFL executive, for legal clearance Original Sale Deed required to create the mortgage and disbursement of loan .The land on which construction is going on that is owned by my father Mr. Bhanudas Krishna Vanjari (Co- Borrower). all the paper of land, land records/Revenue records are genuine and valid to create Equitable mortgage as land is freehold, clear title and free from all encumbrance. The original Sale Deed is submitted to DHFL, Pune only to the DHFL executive Mr. Aakash Dhanwij . Mr . Aakash Dhanwij told me that to disbursement of loan require original documents, Search report fees, processing fees, service tax, Stamp purchase etc . He had purchased 3 stamp papers of rupees 100 in the month of May 2015 . Also Haveli intimation fees ( 2500 approximately Challan is present in DHFL, Pune Office) is also submitted on 20 th May 2015 . When I asked him for search report copy he given me reason that search is confidential document that not able to give you .After that he left DHFL and still he have not handed over the money and (Original Sale Deed )documents to DHFL . I had given all original documents and fees on 19 th May 2015 (Five month before ) . Still search report is not completed . Take necessary action on concern staff and obtain original Sale Deed . I have all proofs that proves Sale Deed is submitted to DHFL Pune, Swargate Branch. Also you can see the video footage from the DHFL Branch . You can ask to Mr.Sanket Mate that Mr.Aakash Dhanwij yet not given the (9000/-) money that i given to him on 19 May 2015. I am not satisfied with the clarification given. I am ready give affidavit that I have submitted all genuine document and land record. Also I am ready give affidavit that the original Sale Deed is submitted to DHFL, Pune (Mr. Aakash Dhanwij ). Within 6 month period DHFL, Swargate branch 3 branch manager are changed and my home loan proposal is handled by 3 Executive . Now you find out who is responsible for mental agony and harassment. I want justice as early as possible .Also take the action against concern staff . So please consider my application and take the positive decision on my Home loan proposal. The construction is stopped from last 2 month. Please take necessary action on concerned staff and either give me the home loan or my original documents and fees that I have given to dhfl. It’s a humble request to take fast decision.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Mr. Hrishikesh,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.
Dear Mr. Hrishikesh, ,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards
DHFL Team

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