[Resolved]  DHFL — Missing of document copies.

Address:Chennai, Tamil Nadu

Hi, My loan code: 02730 On 8th Nov 2013, I paid and requested for my home loan's document copies. After many follow up with your operations branch (Guindy, Chennai), on May 2014, they gave me only the part of the document copies. I need to get my all copies of my original documents, including the supplementary document. Please do the needful at the earliest. Thanks, R. Swaminathan
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Aug 14, 2020
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Mr. RSwaminathan,

We regret the inconvenience caused to you. We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Hi DHFL support team,
My Loan code is 2730

On 8th Nov 2013, I paid and requested for my home loan's document copies. After many follow up with your operations branch (Guindy, Chennai), on May 2014 they gave me only the part of the document copies.
I still need to receive a supplementary document, there is no proper response when I approach the bank.

I need to get all copies of my original documents, including the supplementary documents.

Please do the needful at the earliest.

You can reach me at this email address, babuswami_r @ hotmail.com

I also sent an email to [protected]@dhfl.com

Thanks,
R. Swaminathan
Hi DHFL Team,
It is more than a week, but I didn't receive any update from you regarding my complaint. There is no call or email from you to update me regarding my complaint.

KINDLY DO THE NEEDFUL AT THE EARLIEST.

Thanks
R. Swaminathan

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