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Dewan Housing Finance Corporation [DHFL]

[Resolved]  DHFL — Non receipt of monthly statement through your site

Address:Jabalpur, Madhya Pradesh

Dear manger,
I have a loan account bearing No 00001843. Having accessed to your site summary of account is only seen whereas the statement of the account for the month is not down loaded. It is only showing a dialogue box a separate window to be opened. Even clicking on that no fruitful result is coming out. It disheartens the customer. It is requested to provide e-monthly statement on my mail ID. It will enable the customer to abreast with his loan account status.

An early action in this regard will be highly solicited.
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Aug 14, 2020
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

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Comments

Dear Mr. Ratikanta Mohapatra,

We regret the inconvenience caused to you. We are keen to assist you with the issue you are facing. Kindly message us your Mobile No. and/ or Email ID where we can contact you. Alternatively, you may call us on[protected] or email to us at [protected]@dhfl.com.

Regards,
DHFL Team.
Reply
Dear Mr. Ratikanta Mohapatra,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Reply
Dear Mr. Ratikanta Mohapatra,

Your complaint is o[censored]tmost importance to us. However, as we have not received your contact details, your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone 0124 – 4092750 for further assistance.

Regards,
DHFL Team.
Reply

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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