[Resolved]  DHFL — ROI charged 11.60%

Dear sir, I have home loan from DHFL bank.. Bank charged me over 11% ROI from last 02 Year as on date its 11.60%. When the market rate is around 10.25 to 10.50% even DHFL it self offering 10.50 ROI. After complaining about this bank ask me to pay Rs.2800 as conversion fees for reducing the ROI. I don't understand when my loan is under variable interest rate then why bank asking me to pay for conversion fees..
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Aug 14, 2020
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Aug 12, 2014
Updated by pritam.2502
TILL DATE NO RESPONSE...

My EMI Date is Coming.. (15th of the Month)
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Dear Mr. Pritam,

We are keen to assist you with the issue you are facing. Kindly message us your Mobile No. and/ or Email ID where we can contact you. Alternatively, you may call us on[protected] or email to us at
[protected]@dhfl.com.

Regards,
DHFL Team.
Name: Pritam Janardan Nandvidkar
Contact No. [protected]
Email: pritam.[protected]@gmail.com
TILL DATE NO RESPONSE...

My EMI date is coming.. (15th of the Month)
Dear Mr. Pritam,

We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr. Pritam,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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