[Resolved]  DHFL — topup loan cancelled but not refund processing fee

Address:Chennai, Tamil Nadu

My name K.Padmavathy, 6/24 Elango Nagar, Padi, Chennai 600050. tamilnadu India. dhfl send sms topup loan 200000/- so I was applied the topup loan and issued the union bank cheque for processing fee on january above 25th dhfl Killpauk chennai main office staff said the topup loan cancelled so your processing fee refund next month. but still now this amount not refundable to me. I went to dhfl kilpauk chennai office many times but no responseable answer in few a day your amount refund but not refund please take necessary action.
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Aug 14, 2020
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Sep 15, 2014
Updated by padmaravee
No use for above dhfl email now nobody action in dhfl kilpauck chennai office nobody contact to me so I was complaint waste in this site Now this day no refund for my processing fee for cancelled topup loan
thanking you

K.Padmavathy
Mobile No.[protected]
dhf loan code 00004137
Complaint comments 

Comments

Dear K. Padmavathy,

We are keen to assist you with your concern. Kindly message us your Mobile No. and Email Id. where we can contact you. Alternatively, you may call us on[protected] or email to us at [protected]@dhfl.com.

Regards,
DHFL Team.
dhfl worst home loan ltd
Dear K. Padmavathy,

We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at
[protected]@dhfl.com.

Regards,
DHFL Team.
Dear K. Padmavathy,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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