Comments
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Airway bill no mentioned for octroi in the invoice is different from airway bill number of my shipment. Please check the same. I had alreaDy paid delivery charges while ordering these products. As mentioned on iherb site nothing other than custom duty should be applicable on this shippment at the time of delivery. So it comes out to be Rs 517 only. I have raised a complaint against DHL. I am cheated. Please address this issue immediatly
Airway bill no mentioned for octroi in the invoice is different from airway bill number of my shipment. Please check the same. I had alreaDy paid delivery charges while ordering these products. As mentioned on iherb site nothing other than custom duty should be applicable on this shippment at the time of delivery. So it comes out to be Rs 517 only. I have raised a complaint against DHL. I am cheated. Please address this issue immediatly
Dear Sir/Madam,
I cannot bear extra charges levied by DHL on the shippment. Total charges comes out to be more than 100% of purchase value, undoubtedly I am cheated.
I have raised consumer complaint against DHL. Also I could find similar complaints by other customers purchasing from iherbs.
Please settle this issue as I need ordered products to be delivered at agreed price.
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I cannot bear extra charges levied by DHL on the shippment. Total charges comes out to be more than 100% of purchase value, undoubtedly I am cheated.
I have raised consumer complaint against DHL. Also I could find similar complaints by other customers purchasing from iherbs.
Please settle this issue as I need ordered products to be delivered at agreed price.
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As per the iherb shopping site I am supposed to pay only custom duties and taxes on delivery then why is the shipping fee in the invoice higher than total goods cost?
Why was there a clearance delay by DHL inspite of submitting documents on time? Order was supposed to be delivered on 3-Nov-15.
No one from DHL called me to inform on this I had to call customer care again and again to track this order.
I lost my money and time. Hope this matter would be addressed on consumer complaint forum complaint ID : 1181255.
Why was there a clearance delay by DHL inspite of submitting documents on time? Order was supposed to be delivered on 3-Nov-15.
No one from DHL called me to inform on this I had to call customer care again and again to track this order.
I lost my money and time. Hope this matter would be addressed on consumer complaint forum complaint ID : 1181255.
DHL is fraud, for everyone they r charging more and saying customs has charged more and we need to file a complaint against them for cheating and misleading customers. I am still fighting with DHL to get the receipt for the payment they have made to customs, which they are unable to send till today
DHL is fraud, for everyone they r charging more and saying customs has charged more and we need to file a complaint against them for cheating and misleading customers. I am still fighting with DHL to get the receipt for the payment they have made to customs, which they are unable to send till today
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+91 22 6678 9000
801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
While purchasing on iherb site there is a disclaimer as below:
DHL Disclaimer on iherb:
Duties and Taxes may be collected at delivery
With tracking, Max 150 lbs (68 kg), No P.O. Box
Charges and fees were collected while making payment. Why does attached invoice include charges and fees. This is not acceptable. I am not supposed to pay any charges and fees at the time of delivery. Please revise the invoice to justify the disclaimer on shopping site.
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