[Resolved] Dish TV — Alignment issue and set top box not working.

sapinder

from Akhnur, Jammu and Kashmir

Address:

Gautam Buddh Nagar, Uttar Pradesh

Since we are facing the alignment issue every month its become like the regular activity with the dish tv, for records you can check your system. This time it was advised us to change the set top box even and we did the same and paid 420 on 13 July. But after replacing the same the new problem is there is kind of Blanck screen. Technician visit yesterday but it worked hardly for 3 hours, Technician spoke about the hangup issue of the new set top box and assured it is solved now. We are getting many calls from customer care but no solution. Pls advise and solve the issue. VC No-[protected]. RMN-[protected]

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Aug 7, 2021

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Verified Support

Dear sapinder

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dishtv

DishTV Customer Care

from Delhi, Delhi

Verified Support

Dear sapinder.

We had a telephonic conversation with Ms Jaswinder Kaur, and she has confirmed that technician visit has been done and currently connection is working fine In case, you are still facing problem then please we let us know so that we can assist you.

Regards
Online Team
DishTV