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[Resolved]  Dish TV — Billing related issues

Address:Barabanki, Uttar Pradesh, 225001
Website:www.dishtv.in

We received a message from dish TV that if we recharge our TV for 7 months in advance then we will get the telecast subscription for one year. We recharged our TV for 7 months paying full amount Rs 1750, 7 months earlier. But after completion of 7 months subscription they stopped our services while it should be continued for for one year as per their stipulated condition.While we spoke to the customer care representative of dish TV they told that their was no such offer provided. We request u to kindly take the issue with the company and penalise them for their misdeed.
Our details are OPP DM RESIDENCE CIVIL LINES BARABABNKI UTTAR PRADESH
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May 22, 2016
Complaint marked as Resolved 
I had called customer care executives several times on 0120-2550000 and they didn't give me satisfactory reason for the very same. But when I post complaint at your website www.ConsumerComplaints.in they had solved my problem. Thank you consumer complaint team and dish TV team for resolving my problem.
DishTV customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

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Comments

Dear Customer(itspbm ),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Reply
Thanks Dish TV & consumer complaints.in team for helping me out from billing related issue. Now my Dish TV recharge date is increased as per offer.
Reply
Dear Customer(itspbm),

Thanks. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply

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