Dish TV — defective material supplied. not responding for warrenty service

Dear Team, I brought a Dish Tv set on last year march, from starting onwards it is giving error codes and not working. Based on my complaints service persons visited and replaced viewing card, i requested them to change set up box so many times under warranty, till date my problem has not solved, finally they are saying that need to purchase the set up box immediately after completion of warranty for the same problem. i enquired that this type of boxes having regular complaints. i am not understanding why companies supply this type of faulty products and make customer harassment by irresponsible service and product support. Kindly support me and advice dish tv to do customer satisfaction service.
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DishTV customer support has been notified about the posted complaint.
Apr 24, 2014
Updated by Mohan Babu S
As i conformed earlier, for the same problem i made complaints from starting onward s, your service personnel visited so many times and took my setup box for one month for observation, finally replaced viewing card. but my problem has not solved.(it works two days again same problem repeating) my family persons don't know whom to complaint again and again. by irritating your product we simple took a cable dish connection.
If real problem from defective product and repeated problem from warranty period onward s, how many times customer to pay and why customer to pay money repeatedly (recently on 21st April also i paid Rs 150/- general visiting charges for your service personnel).

VC NUM: [protected]
Mobile num:[protected],
Mail Id:mohanbabu.[protected]@gmail.com

I am conforming that for your product quality related issues from manufacturer end no one customer will pay money again and again.
By considering problem not from customer end do the needful.
Apr 24, 2014
Updated by Mohan Babu S
complaint not resolved
Apr 29, 2014
Updated by Mohan Babu S
Dear team,
Till customer care people continuously disturbing by calling ma and asking to pay money. why should i pay for product issue
Complaint comments 

Comments

Dear Mohan Babu S,

We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Dish TV
Dear Mohan Babu,

Myself Shriram I am also subscriber of DISH TV since form long time (VC No. [protected]) and now from last one year I updated my set top box to HD connection with monthly recharge amount of Rs. 399 but from last month these peoples DISH TV removed colors HD without any valid reason and also confirmed DISH TV that may be in future more channels will remove, same like also removing channels from SD connection. So please requesting to all existing customers all we are against on these peoples and lets try to stop cheating with us with the support of Consumer Department. Even I am also from last few days conversation through email's and phone calls.

So, Consumer Department if you are listening us than please try to stop them and satisfied customers.

regards,
shriram

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