Dish TV India — Channels were changed on a one year subscription

Address:New Delhi, Delhi

Hi, My VC no. "[protected]" in the name of Mr. B.K.Rao. I have subscribed for a HD world pack for an year. As part of the deal which Dish TV advertise, when a user subscribes for an year, he or she is shielded from any changes in the channels during the subscribed period. But yesterday they broke there promise and removed Colours HD and CNBC from the HD pack. The customer care says that they cannot help me with this.
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My VC no. "[protected]" I have subscribed for a HD premier pack for 6 months. As part of the deal which Dish TV advertise, is a customer shielded from any changes in the channels during the subscribed period? Yesterday they broke the promise and removed Colours HD and CNBC from the HD pack. The customer care says that they cannot help me with this.
"Dear Seciokiran,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

"
Dear Godandgurus,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

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