Dish TV — Money deducted rs 1249 / - but not get a new connection after 45 days also.

Address:Sundargarh, Odisha

Dear sir,
I have paid the amount rs 1249 via internet banking with details are below.
Dear Sir,
from icici bank offer i choose to got the dish tv true hd offer
at rs 999/- plus basic pack od rs 240 .here it comes rs 1249/- paid online
via icici credit card and hence money deducted from my credit card but the
confirmation message from dish tv didnt got.So kindly confirm the same and
get me a new connection .
the details of money deducted are as below

"Dear Customer,

Thank you for using ICICI Bank credit card.

Your ICICI Bank Credit Card XXXX7006 has been used for a transaction of INR
1, 249.00 at ONLINE RECHARGE SERVICES (June 10, 2015; 22:25:13 hrs.)."trasaction
id -217680
date of trsaction-10/06/2015

transaction reference no -74568225161350006800383
transaction to party-ONLINE RECHARGE SERVICES
trasaction amount- 1, 249.00 Dr.

your reply that i received from icici bank that you gave( dish tv )
case no -A[protected], CC no[protected].
trace no -62157,
subject:- charge back cases,
merchant id no[protected],
order no -62157,
date of trasaction -10.06.2015,
email id -, login id - [protected]@gmail.com,
amt-1249,
rechage mmobile no -new setup box,
recharge status- trasaction successful,
refunf petriculars - NA,
operation trasaction id- HO-10/06/15RIL-549307.
so kindly check this and return this amount to my credit card as of now i have not received any new connection from your side that i paid for.
file attached for reference that i received from icici bank that you gave him.
regards
Priyabrata
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Comments

Dear priyabrata1984

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dishtv
Dear priyabrata1984

We are unable to find any detaills on behalf of your given merchant id and order no. Therefore we request you to revert us with token number along with contact number so that needful can be done. For any further clarification please call our customer care.

Regards
Dishtv
How could I give you token no as you have not given anything at the time of payment through web internet via payment gateway rechargeitnow.in as also i have sent the confirmation of trasaction record I have with me that my Icici bank has provided and that also confirmed from the payment gateway.So it's time to find out where that money of 1249 has gone from payment gateway of yours(rechargeitnow.in).So please find it out and revert me that amount as soon as possible.The document i received from my bank that they received from the payment gateway has been attached here and please kindly go through it and find out and question her (rechargeitnow.in) for the furter query and solve my problem.return my 1249 rs ASAP.

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