[Resolved]  Dish TV — Not upgrading Standard definition pack to high definition despite several requests.

My VC number is [protected] . After following the due procedure for upgradation of my Standard definition Pack to High definition, the so called best dth service provider company sent me a SMS which included a request number, which is 15386702, and the details as to when my pack will be upgraded by their agent. It even contained the timing as to when their agent will come. According to the message the pack had to be upgraded by 3 November 2014 . But no one came and not even a assurance call came from the worst DTH service provider, that is the Dish tv. I am really frustrated for I have called them up for 6-7 times but every time they say that we have arranged a call back for you, but no such call came in these three days. I even went to the local Dish care centre (SHIVALIK TRADING CO.) but it was also a waste of time. It is a sham that these companies extract such huge fees for their product but disappointingly cannot cater to their customers even after so many calls and visits. Its my request that either stop fooling the customers or stop branding the company as number 1 DTH service providers. You are worst. Registered mobile number is [protected]