Dish TV — Signal not found for most of the channels

Address:Bangalore, Karnataka

I am extremely upset with the service I am getting from Dish tv. I am using Platinum Sports pack but I am getting 'Signal Not Found' error for most of the channels. I had tried to contact the customer care but all the time the number is busy. The 1800... number is horrible.It gives some unwanted promotional message and after that line got disconnected. If you have enough number of customers and don't want to provide service to them, then why don't you shut down the customer care division.The customer care people can't even communicate with the customer properly also. I am from Bangalore and the service here is horrible. After a stressful day if I can't watch my TV after paying around 450 rupees per month then why should I continue with this connection?
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Dear Rajesh.silicon,

We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Dishtv
Hi Team,

Mr. Janakiraman (Nodal officer, Bangalore) had called me in the morning and told me to send a technician asap.
Once my issue got resolved then I will close this complaint.

Best Regards,
Rajesh
Dear Rajesh.silicon,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
Dishtv

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