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DishTV Customer Care

Dish TV India Ltd.

FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:1860-180-3474 (Only MTNL/BSNL lines)
 60013474 (Only Non MTNL/BSNL lines)
 0120-2550000 (All lines)
 
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DishTV Complaints & Reviews

DishTV - Dish TV is Bluffing their customers & have worst customer care facility

User
 vramarao777 on Apr 13, 2014
The Customer care facility provided by the Dish Tv is not for the problem resolving of customers, but it seems like to irritate the customers and they forget about their problems.
My VC NO. is- 01513351896
V. R. Sastry
I had recharged my dish Tv for 1 year subscription with highest package with them ie; Royal Pack which i decided with the list of channels which was been there at the time of my subscription, in that case i have been paid all the channels that were there at the time of my subscription for complete 1 year. So, i should be getting those channells without intreption...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Dish TV DTH - Worst service

User
 Urmila sanghi on Apr 13, 2014
I am a subscribe of DISH TH ( worst service I am facing with them). Even I paid for 1 yr pack in advance, they have changed some channels on my VC no. 01516945875.
The worst service i am facing with them. Earlier they had asked for each channels to send a msg if u want to see.

I request to all of you that don`t ever take the DISH DTH connection.
Whatever you subscribe for pack, they don`t care. Whenever they want, they changes the channels with their own wish....
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - Dish tv pathetic service vc 01501798119

User
 Yezdi on Apr 13, 2014
My Dish TV stopped working almost 10 days back and I had a Service Technician visited my house who replaced some hardware and charged 850 Rs, He tested and everything looked fine however just after two days I had same problem intermittent signal loss, I called DISH TV service center and logged another complaint, they had another technician visited my home and he is saying the complete Dish TV needs to be replaced for which I have to pay another 600 for set top box and around 600 for the Antenna, which in total is around 2000 rupees while as if I reinstall a new it will cost me 1750 Rs, Also I am...
Complaint comments Read comments [1] Complaint category Products & Services

DishTV - Colors removed from new HD world

User
 ysingh5 on Apr 13, 2014
vc Number 01519200997 I bought New dishtv connection with 3 months new HD world package on 24thMarch2014. This had colors HD channel. However just after 1 week on 1st april2014 it was removed from the pack and a message started appearing that we need to purchase it from la-cart. I had paid for 3 months and when i bought this package.. colors HD was part of package.. how all of a sudden it can be removed and you demand extra charge for this? I tried to make a complaint for this and i was surprised to hear that in customer care there is no complaint procedure. They just take feedback. Can someone...
Complaint comments Read comments [3] Complaint category Satellite, Cable DTH TV

DishTV - Pick by channel not activated

User
 Glennferns on Apr 8, 2014
Dear DishTV, My Vc number is 01519276903. I opted for Pick by channel, on 22 March 2014, went to DishTV.com selected channels but when i submitted it gave an error and asked me to contact customer care. I rang customer care, they asked me to mail them the list of channels and the prices. I mailed them on 24th as requested. Received a call from customer care on 28 March 2014 confirming the channels and prices. Also, was promised a call from marketing within 24 hours. I called several times before my switch off date 3 April 2014, but no resolution. Since, then I have called DishTv at least a...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Dish TV - Zee Salam channel not viewed

User
 khanbro on Apr 8, 2014
I am Asif Khan, & my Dish TV VC number is 01517869714 from Tuestday (01/04/2014), Zee Salam channel is blockes for us.TIt is supposed to be available as part of "On request" I have tried to reqest this Zee Salam channel not view. but the channel is not getting enabled.I am deeply disappointed at the DISH TV's...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

DishTV - Pathetic service

User
 Avtar Singh on Apr 7, 2014
I have been facing the issue of dish set top box not working every 2 months and when ever i call their engineer they come and update the software, take 250 rs from me for every service call. this is happening regularly from last 1 year and then i took the Dish tv Service pack for one year, there was a verification call from dish tv about the confirmation of taking the service pack and activation of the same. Now when my box stopped working i contacted the dishtv customer care, these persons are telling me that your service pack is not activated in our system & we will have to pay for the services...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV DTH - change the package - VC No.01518574455

User
 ppavu@cera-india.com on Apr 6, 2014
Myself is Pulikkan Joseph Pavu - VC No.01518574455 - my annual subscription for this VC completed on 3rd April 2014. I have submitted my new package resolution before renewing my subscription. On 5th April I have recharged by Rs. 250/- for getting the package changed as per below: CHOTTA PACKAGE with following addition: CODE NO. 2413 / CODE NO. 600 / CODE NO.924 / CODE NO. 116 BUT our package was not changed. Till continuing with old package. Please change my package with the said CHOTTA PACKAGE and additions. I want to recharge my subscription for one year, once my package is changed. Please...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

DishTV - harassing customer

User
 yashpal.sengar on Apr 5, 2014
i have bought hd+ in feb this year n have subscribed for HD Royale pack which is valid till 10.oct.2014 n on 1.april suddenly without any prior consent colours Hd channel was discontinued n i could only see to subscribe for this channel sent sms stating request la carte with channel code n so on...m really irked by the service n ethics shown by u...n today i requested for the colour hd n it got activated few hours but validity of the package is reduce from 10.oct to 23.sept which is 17days less n when u convert these days into Rupees its Rs 340 and whereas colour hd subscription charge for one...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Dish TV - Recharge not credited to my account.

User
 pinewand on Apr 5, 2014
I recharged my HD DISH TV account on 1st April, 2014 using my net banking account for Rs. 300.00. I received a confirmation message from Dish TV that the recharge is successful and have received a confirmation email (see below) from their payment gateway, Rechargeitnow.com. However, for some reason, the recharge amount was never credited to my Dish TV account. I called their customer support and they say that they not received the recharge amount. Then, they ask me to contact via email. Since, the last days, I have written several emails, but all I get is an automated message. This is really frustrating....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Providing fake hd channels

User
 Satyajit Karmakar on Apr 5, 2014
my name is satyajit karmakar & i'm using dish tv since 2008. after knowing that dishtv is providing 40+ HD channels (which is not true at all) in november 2013, i took hd connection of dish tv & than i got to know that many of their hd channels are fake. i called to dishtv customer care to ask about this but they were saying that they have the permission to provide these channels as HD. i made a contact with zee cafe & axn on facebook & they said that they are not providing Zee cafe & axn in HD, in india. so i decided to stop using dishtv & i'm moving to tata sky....
Complaint comments Read comments [4] Complaint category Satellite, Cable DTH TV

DishTV - Arbitrary measure of removal of channel from package already subscribed‏

User
 noidaR on Apr 4, 2014
I am to bring to your attention the business practice being adopted by DISH TV which is against the interest of the consumer and favoring the company at the cost of the hapless subscribers. The facts of the case are:As per schemes offered by the company in Oct 2013, I took subscription on 19.10.2013 with subscriber ID as VC No. xxxxxxxxxx HD connection including HD+ services with HD+ boxby paying INR 21, 990/- towards Contracting for Life time ( limited to 5 years) service forHD ROYALE PACK having 340 channels plus39 HD channels which included, as per Dish TV website and publication material,...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

DishTV - Signal not found

User
 aditya1976 on Apr 4, 2014
Dear Concerned,

My Name is Aditya Acharya & I am a subscriber of Dish TV since 21 Feb 2013. I don't even remember now, how many times I have complained regarding a same issue & for the same every single time I had to pay for the respective paid Services by Dist TV. Once again as its been a regular issue with me now that since the time Dish TV has been installed at my house every now & then I get the same problem with the Signals & that's just due to the way the Dish for my Master is installed in such a way that the Signals are never constant. I have couple...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV DTH - deleting channels after payment

User
 adilmhaji on Apr 4, 2014
i am dish tv member since long with vc no 0158562432 with hd and sd connections. i have chosen certain pack for certain channels \unfortunately dish tv deleted many channels from pack and put it on a la carte for grabbing additional money once i had paid for the month like colors hd. suppose someone recharges for year and one fine morning you delete the channel and put on a la carte. you are supposed to refund me or provide me the channels til my payment is done. is not this cheating a customer....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - DISHTV Fraudulent : No response / no Service but yearly charges continuing

User
 suchitushi on Apr 3, 2014
Annual subscription i have paid for will be ending with my next Payment due in June'2014. 29-03-2014 : ========= On my request to dishTV, damaged VC card ( VC # 01514570948 ) was replaced on payment base, with new VC card (01516212842 ) . 30-03-2014 ========= After waiting for 24 hrs, when services not resumed, minimum 10 times called and registered compliant with dish TV but no positive result . 31-03-2014 : ========= Finally it was replied by dish TV stating that new VC card replaced with was invalid and hence they should get it replaced with another one . 01-04-2014 ======== Above...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - removal of channel without prior intimation and mental harassment by consumer care executive

User
 abhayranju on Apr 2, 2014
I ABHISHEK RANJAN a consumer of DISHTV dissatisfied by the company and mental harassed by the company as i have recharged my dishtv account with 1000rs on 30/3/2014 by watching their watching website as my package is of 220 on which etv. bihar/jharkhand was showing on website and tv too but from 31/3/2014 it is not showing around 8.00pm and their representative is asking again for a payment of rs 600 for up gradation of box service is poor too .I have purchased my dish+ November 2013 only and that time they don't tell anything now they are saying for up gradation of box which is unethical behaviour...
Complaint comments Read comments [3] Complaint category Entertainment and Recreation

Dish TV - In FTA Pack dish tv denying to resolve issue

User
 md_afroz on Apr 2, 2014
Dear Sir, I have dish tv connection no- 01500492923, dish tv offer me for FTA pack. when I activated this pack on my dish recharge from 600 rs. After one week sound problems come.I call to dish customer care they told me your setup box problem. but they denied to replace with same pack. Before offering or recharge FTA pack. Dish tv did not inform me about that if you will get any problem your connection problem not resolved and you have to take a new connection. I have also recharge for al-carte 200 rs. Now my total 800rs worthless. Dish tv reply me this mail given below . Previous messageNext...
Complaint comments Read comments [2] Complaint category TVs

Dish TV - DISCONTINUATION OF CHANNELS FROM BASE PACK WITHOUT CONSENT OF CUSTOMER

User
 anilkumart.akt on Apr 1, 2014
My Dish TV (VC No.01518822589) was recharged online for the period upto 25 April 2014 for the base pack of New South HD. The package offered Colors HD channel at the time of recharge. However, without any consent from me, the services on Channel No.2, i.e. Colors HD has been discontinued wef 31 Mar 14 (midday). This practice of discontinuing or withdrawing a service after being paid in advance for the said service is highly irregular and unlike a reputed firm like Disth TV. This amounts to fraud on the part of the company, especially without the explicit consent of the customer who had paid for...
Complaint comments Read comments [3] Complaint category Satellite, Cable DTH TV

Dish TV India - Channels were changed on a one year subscription

User
 seciokiran on Apr 1, 2014
Hi, My VC no. "01505704237" in the name of Mr. B.K.Rao. I have subscribed for a HD world pack for an year. As part of the deal which Dish TV advertise, when a user subscribes for an year, he or she is shielded from any changes in the channels during the subscribed period. But yesterday they broke there promise and removed Colours HD and CNBC from the HD pack. The customer care says that they cannot help me with this....
Complaint comments Read comments [3] Complaint category Satellite, Cable DTH TV

Dish TV - blocking the etv kannada channel(881)

User
 Gowtham K.A on Mar 30, 2014
Hi.. This is Gowtham, my Dish TV VC number01511522169 from saturday (22/03/2014), ETV kannada channel(881) is blockes for us.TIt is supposed to be available as part of "On request"A-la-Carte. I have tried to reqest this channel multiple times but the channel is not getting enabled.I am deeply disappointed at the DISH TV's approachof the most viwed channel by me.As your customer care number is not reachable at oll.I have been trying to call for past 2days.i keep losing money on every call to your customer care number Let me know if this issue can be certified you or I will switch to another provider.A...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

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