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DishTV Customer Care

Dish TV India Ltd.

FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:1860-180-3474 (Only MTNL/BSNL lines)
 60013474 (Only Non MTNL/BSNL lines)
 0120-2550000 (All lines)
 
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DishTV Complaints & Reviews

DishTV - No Action for my complaint for non working of TV for want of signals-VC No.01517210787

User
 advocatekk on Oct 25, 2014
I have been complaining to your 60013474 No;, and smsing for non receipt of signals for the past 2 days, but I didnt get any rectification/service except a mere acknowledgment. I have attended classes conducted by your people over phone asking me to sit before set top box/tv and do X and Y etc. I am prepare to pay to your technician the charges applicable but need your service to activate my TV immediately. I have paid upto Dec. but lost 2 days cost because of your lack of services. Please let me know whether you will solve it immediately or not. Mean while you have changed your e mail id customer...
Complaint comments Read comments Complaint category Unauthorized charges

DishTV - Complaint against dish tv

User
 Afrath on Oct 24, 2014
Respected Sir, As I am customer of your dish tv.( 01516980849).i have recharge to my dish tv for RS.501.For The help of Paytm.but my dish tv account does not recharged. This is my txn#102465291380.at today 24.10.2014(2.03)PM onwards.plz credit my amount to dish tv or my state bank account...plz do needful...pleaseeeeeee...or reply to my MAIL... THANK YOU......
Complaint comments Read comments Complaint category Other

DishTV - Make U Fool

User
 kamal124 on Oct 24, 2014
Dish Tv very very poor service their set top box every one or two need repair software update but when you call to him they told you your set top box dad and you need to change it and ask you Rs.600/- appox. when you to for little bit problem they money evry time Rs.200/- + they never give you good service. Kamal 9811860689...
Complaint comments Read comments Complaint category Unauthorized charges

DishTV - Reacharge date shown 17-11-2014 against 24-11-2014

User
 Hussain pandit on Oct 24, 2014
Recharge date of my vc nos 01513266001 & 01515595383 (parent & child connections ) was 24-10-2014 &i deposited fee @ Rs449+10=459 &Rs250+55+10=325 (Grand total Rs 784) through net on 23-10-2014 for compleat one month ie up to 24-11-2014, plz let me know why the date shown on my tv is 17-11-2014 against 24-11-2014. I hope you will kindly look in to the matter & solve the problem. MOHD HUSSAIN PANDIT Registerd M No 9419528123...
Complaint comments Read comments Complaint category Credit Cards

DishTV - Package

User
 chaturdilip on Oct 22, 2014
I am existing customer of dish tv my vc no is 01508415434. I have diposited Rs 1925 (for 7+5) plan after request for Rs 275 plan on 13th Oct 2014, but dish tv activated my Rs325 plan. I want to change my plan in 275 plan.
Kindly do needfull...
Complaint comments Read comments Complaint category TVs

DishTV - Package chaged without any intimation

User
 Achint Khade on Oct 22, 2014
VC no is 01505434755 having package Super Family by Z-Dish Tv. Replaced my SD box to HD box on (9 Oct 2014) in offer of Rs 599. with confirmation that there will not be any package change. Suddenly card gets deactivated on 18 Oct 2014 without intimating me on my number or STB message box that recharge date or switch off date is over crossed. Then I came to know after contacting to customer care that my package has been upgraded to ALL SPORTS GAME - ON HD and due to this balance has been gone to 0 Rs. Customer Care person Mr. Deepak (Supervisor) told me that I have request package change to ALL SPORTS...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - channels not coming

User
 bertram on Oct 22, 2014
i was on a months vacation. My VIC # is 01519228738 . it was recharged online on 17.10.2014. on my return from vacation the channels are not coming as the cable from the dish was broken owing to bad weather. My Email Id is :- bertdcruz@hotmail.com mobile # 8943457272....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - changing of plan

User
 pramod1601 on Oct 21, 2014
my VC no is 01517832021. My connection was disconnected due to non payment of monthly subscription.But same day I have recharged with Rs 1000/.My original plan was south indian HD pack of Rs 399/-.But they have changed to plan of rs 449, 00 and all my Telugu channels were stopped.The executives are very irresponsible and they changed my plan with out my consent.It is very unfortunate that the channels which I was viewing for last two years, now they say they were not included in plan like MAA Movies, MAA Music, Maa Gold etc.Please some body take this to the notice of concerned Central Goverment...
Complaint comments Read comments Complaint category Government Organizations

DishTV - Wrong Deduction & No Cash back on Scheme

User
 ravindergrover on Oct 20, 2014
Dear Sir I have raised a issue regarding HBO SD Pack which I was activated on 25th Sep. (approx.) and raised advance request for deactivation Pack. For that pack Rs. 79 was deducted immediately and customer executive told me that deactivation can’t be done before 30 days lock in period. I said it’s ok, he further clarified that pack price is Rs. 1 actually but Rs. 78 will be credited to your account on per day basis i.e. Rs. 2.60. I said ok for this. After this I have recharge with Rs. 501 on 16th Oct., 2014, before recharging I have confirmed about this recharge on 12:42PM, customer executive...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - V,C NO.02084930618 complain no. 192576798 dt. 18.10.14

User
 Bejoy Prosad Bandyopadhyay on Oct 19, 2014
Dish TV customer care, I have sent a message on 16.10.14 regarding non functioning my TV getting message 301( signal not found) on the screen. I talked to customer care on 18th and made a complain ( Request no192576798 ) describing the actual problem caused by the hudhud cyclone in vizag. So far no technician has visited my place. Pl. send your technician as soon as possible to restore the services.Last eight days we are out of world without watching the TV...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - Incorrect Recharge and Switch Off Dates!

User
 Pankajramnani on Oct 19, 2014
This is a written complaint which I'm writing after multiple calls to the DishTV customer care. Today I converted my SD box to HD under the 599 rs scheme, and I did not change the package. So basically, I just changed the box and hence, the recharge date and switch off date should have remained the same. But after the switchover happened, my recharge date changed from 7 November 2014 to 28 October 2014. The customer care helpline was of no help, as they couldn't figure out the reason why it happened, and now I am feeling really helpless, as there is a difference of 7 days in the old and new...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - colours hd

User
 shashi nair on Oct 18, 2014
dear sir/madam. As i recharge my ac my card no 01514598195 amount of 500rs.colors hd is not activated. so kindly activate my colors hd channel. monday i will recharge more 2000rs that time u activate my rest of my ala carte channels .. THANKS...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - Wrong commitment from company outbound team side

User
 rb0074195 on Oct 18, 2014
Hi sir I am using dish set-up box from last 1 year and V.C number of that box is 01516266145 Registered Mobile Number:-8510002433. I want to info u about my concern that I received a call from your DISHTV outbound team side: in which they info me please act the PLATINUM SPORTS AUG of RS.421 per month after using the pack for next 3 month we will change your set-up box in to TRU HD + RECORDER BOX free of cost. On that time I given permission to that lady to change the plan. Now after 3 months when I am calling to customer care for complete the commitment or change the set-up box they say no info...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - after recharge telecast not recieved

User
 prem kshattriya on Oct 18, 2014
due to laps of payment the card was deactivated. but I have paid on line Rs500/- about an hour back and kept the TV on but still telecast is not recieved. I also called up no-01202550000 but yet no telecast recieved. Please activate the card immediately. Thanks....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Regarding Recharge Offer

User
 nksharma on Oct 18, 2014
I have DishTv connection at my home.I got a message on my TV screen regarding a recharge offer i.e.{Recharge for only Rs.501/- & get Rs.552/-in DishTv account}.I recharged with an amount Rs.501/- to grab this offer.But I did not get this offer amount Rs.51/-.I contacted DishTv custmoer care, but their reply was unsatisfactory.The representative says you should call our customer care office first to know the terms and conditions, i feel cheated in the name of T&C apply.Now what should I do to teach them a lesson .Matter is only just mare of Rs.51/-, this is not so important but cheating a...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - regarding rwecharge amount transfer

User
 ssipdgupta on Oct 18, 2014
DEAR C/CARE OF DISH TV, RECHARGE RS.250 MADE ON VC NO. 01508988281 TXN NO.20141510311136. ON DATE 11/10/2014 BUT SAME VC NUMBER IS NO FUNCTIONING PRESENTLY DUE TO RECEIVER FAULTY .NOW I WANT REMAINING AMOUNT FROM OLD VC NO. KINDLY PLEASE BE TRANSFERED ON NEW VC NO.01520743466 .NEW VC NO. IS FUNCTIONING AT SAME ADDRESS CUSTOMER MOBILE NO. 8986108404. ADDRESS SHASHI PRASAD GUPTA VPO –NAWADIH PS INDRAPURI DISTT-ROHTAS BIHAR 821308...
Complaint comments Read comments Complaint category Kids & Baby

DishTV - Not getting channels. Dish TV couldnot solve the issue.

User
 jinindia on Oct 18, 2014
I was not getting many subscribed channels properly. I used to get for some minutes then a screen comes with no signal message. But free to air dooradarsan channels were getting properly. I contacted Dish TV customer care. They told me i have not connected AV cable properly. Then I told them if AV cable is not connected I will not get their Dish TV logo also. Then they told me I have not connected Dish cable properly. Then I told I am getting dooradarsan properly. Then they told to change STB box and around 800Rs will be charged. They told your STB will be replaced with a old stb and there will...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - wrong vc recharged instead of correct vc

User
 hamid1649 on Oct 17, 2014
Iam feeling very helpless while writing this email to you, please go through mywhole experience with Dish TV. Iam your valuable customer since 3 years and holding 3 dish tv connection, earlier everything was going very smooth but on 10th of October 10:20pm I madea biggest mistake of my life that I have recharged my dish tv throughJustrechargeit.com and by inaccuracy I wrote a wrong VC number 01517058898instead of 01517058998 recharge was successfully done but when my DTHwas not activated I checked and came to know that recharge was done on wrong VChence immediately I called Dish TV customer...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Setup box is not working

User
 naveen rohitas on Oct 17, 2014
Hi, This is Naveen Rohitas VC no is - 01519704860. The setup box is not working since last 2 days. Actually i am out of india so i am unable to register the complain through registration mobile number. So i am raising the complaint through net, you can contact on 8652221836 (My wife mobile no). My wife tried so many time to register the complain in customer care but not received positive response. Please resolve this issue as soon as possible. Regards Naveen Rohitas...
Complaint comments Read comments Complaint category Education

DishTV - transfer of balance from old nonfunctioning setbox to new setup box

User
 sangramitbhu on Oct 17, 2014
Hi my self sangram from Nasik.my setup box (vc num- 01517470375) stopped working 4 month back.It was having balance around 3500rs. I called nasik dishtv customercare . They said i Need to purchase new one. And i paid 1200rs For new setupbox (vc num - 01519932454).they promised that balance from old vc num will be transfered to my New vc num.but nothing happened..i called dishtv representative ( Sagar) and his boss(deepak kothawade) Many times.but mostly they don't answer call. It is around 4 month that no action taken..plD suggess what to do......
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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