DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
2345
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474
[Only MTNL/BSNL Lines]
256
115
1866 001 3474
[Only Non MTNL/BSNL Lines]
137
89

Phone:
Phone:
191
52
+91 11 6001 3474
[Northern India]
61
24
+91 22 6001 3474
[Western India]
49
29
+91 44 6001 3474
[Southern India]
57
38
+91 33 6001 3474
[Eastern India]
40
31

Additional info
Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347
+91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474
+91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347
+91 77 1600 1347
+91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474
+91 22 6001 3474
+91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474
+91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474
+91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347
+91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474
+91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
9%
Complaints
2345
Pending
693
Resolved
53
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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DishTV Customer Care related pictures (187)

DishTV Complaints & Reviews

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Dishtv — Pick by channel not activated for DISHTV

 mamtacj on Sep 24, 2016
Hi,

My VC number-01525740887.
We got the new DishTV connection last month and our 1st free month subscription got ended by 20th Sep, 2016.and they gave 3 days extension for recharge. From 20th onwards we have been trying to use 'Pick by Channel' option and recharge TV.

Customercare people said, once when we select channels and click on submit button, customercare executive will call us within 24 hours, but nobody called us.

And also when we click on Submit button, it displays a message saying we need to recharge by minimum amount 850rs/-.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — Wrong Mobile number registration

 Achu jayan on Sep 23, 2016
When I purchase a dish TV reciever in the last 27th August 2016, by mistake I given wrong mobile number.(9562665995).correct mobile number is 9562995665. So please register my number.my VC number is 01524171668.your quick action will be appreciated. Please give updates.When I called last time to the the toll free number, I can't change my mobile number.so please give urgent solution.

Thanking you...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — Dishtv services

 Kiranrawal on Sep 23, 2016
My dishtv was deactivated on 21/9/2016 at 11.59 p.m.till before deactivation my all channels was running properly.i made full payment of rs.6685 on 22/9/2016 for full year.when i checked my mostly channels were not running it was showing error that signal not found.when i complained they says that it is technical problem and for technician it will charge 150+ service charge.many times i have paid like this.they always cheat saying technical problem.so now i dont want their services.i want to deactivate and get back my money deducting my usage charges.i dont want dishtv i want my money back....
Complaint comments  Read comments Complaint category Telecommunications

Dishtv — Dish tv recharge [Resolved]

 Jagatjeeta on Sep 20, 2016
I was recharging for my dishtv account. please find below the account details:-
VC no. : 01514846001
Owner: Usharani Mohapatra
Regd Mob. No. : 9861778847
Payment made: 1890

While completing the payment, I was redirected to some stupid page freejeeto, the link was https://secure.payu.in/response.php?no_retry=1&code=4&mihpayid=fd289329c09cdc09a... />
The page showed the "transaction has failed because the bank servers are not reachable". I tried from the RETRY payment options.
Again the same...
Complaint comments  Read comments [1]Complaint category Banks

Dishtv — After removing 4 a la carte channels, switch off date goes back from 28/June/17 to 26/May/17 [Resolved]

 nidhi_bly on Sep 20, 2016
Hi,

On Mar-2016, I have paid for 1 year in advance to Dishtv. (Biggest mistake of my life, I trusted Dishtv).

Before removing a la carte channels calculation breakdown is
Main Conn- Super family pack - Rs 270/month

Child Conn - Rs. 225/month
Pack Total - Rs 495/

Main Conn- 4 a la carte channels

Bindass Play - Rs. 5/month
Miniplex - Rs. 60/month
MTV - Rs. 5/month
CNN NEWS18 - Rs. 5/month

Child Conn - 4 a la carte channels
Bindass Play - Rs. 5/month
Miniplex...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — Recharge balance not given on change of VC No

 Subhendupanda on Sep 20, 2016
Sir, /Madam,
I subhendu sekhar panda here state that on dated 15/09/2016 Dish TV technician had come on my complain to check the Dish TV connection and he found the set of box is faulty. He changed set of box which was activated on 16/09/2016.The new VC No is 01525693353 dish+ with super family pack and the old VC No is 01518315766 dishHD+ with super family pack. In my old VC recharge date is 30/09/2016 So there is 15 days balance in old VC remaining with dish TV which was not carried forward to new VC.Kindly take necessary action. Thanking you. Yours truly.s s panda...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — Channels reception issue and Old part fixed

 hvgpal on Sep 19, 2016
I am using the services of Dish TV with VC no 01517075228. The connection was upgraded to HD in the month of June at the cost of 1000Rs aprox. In the month of Aug, HD channels stopped coming. When complaints attended on 21st Aug after 3 days of waiting, Technician fixed old used LMB on the antenna. Problem started again on 10th Sep which was attended on 14th, this time it did not stay even for 2 days. on 16th problem repeated again. On 18th Technician who attended confirmed that old component is fitted and that is the cause of all the repeated problems.

Call center person who called...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — Unprofessional response and contradicting status by executives

 Pandyaj on Sep 19, 2016
I have requested to upgrade my normal Set Top Box (STB) to HD on 14th Sept 2016. A technician from DishTV visited & received the payment of Rs 2200/- for replacement of new HD STB. However, even after 6 days, I'm unable to get HD channels. On the top of it, I lost normal channels also which were available earlier. I called 3-4 times to cust care but with no results. First I was told to make an additional recharge. I did. But no improvement. Then I was told that still you have ordinary STB only. This is again not true. I could physically see that new STB is with HD features. And even if its normal...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — Incorrect VC no Recharge

 Prathamv on Sep 17, 2016
Hello,

This is Prathamesh Vanarse,

few hours back I have made a recharge on a VC No. But mistakenly I have entered last two digits wrong so the recharge amount has to someone else's account.
Kindly help me in the same to reverse the amount in the desired dish tv account.

I have given all the details which required but dish tv is asking for some Order id, transaction id but when I provided the same they are saying that the transaction I'd is not the same as mentioned in that system and asking me to get valid no from payzapp but payzapp doesn't...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — Recharge not completed

 akhilajith on Sep 16, 2016
I have recharged my card day before yesterday. After the transaction I received an email from dish TV that the transaction is successfully completed. The recharged amount isn't credited in my account. Whats are the issues with this? I would like to know them. Will our money be wasted? Fast replies are expected. Now the switch off day is tomorrow. So please do the needful....
Complaint comments  Read comments Complaint category Credit Cards

Dish TV — Non connection of tv lines.

 siva prasad kar on Sep 14, 2016
I have deposited rs.18, 000/- on 03-03-2015 towards connection of eighteen dish tv connection to my"hotel lavender"with eighteen rooms. After taking deposit of afore said amount till now i have been given only seven connection and balance connection they are not giving for the reson not known to me.in the mean time i hv touched every corner of dish tv but have not been given mere reply to sort out my problem, one mr manas service/sales head of dish tv is playing delay tactics and putting my small hotel in to losses. Tv connection in hotel rooms are an essential requisite. Such a cheating organisation...
Complaint comments  Read comments Complaint category TVs

Dishtv — Signal not found for 01524212838

 sudhakarbmba on Sep 14, 2016
Hi,

my vc number is 01524212838, i have a problem of signal not found for last 2 days, can you please resolve the issue asap..
we tried calling many times but customer care executive replied that switch off and on and wait for 15 minutes.

finally i got fed up on this

i have a validity untill next year june.
prompt response will be appreciable...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — Wrong registration number

 Jating Sainasakle on Sep 12, 2016
Hi,

We had purchased DISH TV in the month May 2016, distributor had registered wrong number, we had told him to register on 8197882863 but the has been registered as 8197882763.

Now kindly requesting you to contact 8296520621, our Dish TV number is 01522232019 name of registered to this is Tukaram Sainasakle.

We had recharging packages, since these are not considering immediately within weak or month money will get empty.

Registered person is un educated and he is my father. kindly talk to him.

Please do the needful.
Complaint comments  Read comments [1]Complaint category Other

Dishtv — New Connection Installation

 Srivenkata laxmireddy nandipati on Sep 9, 2016
Hi, I have booked for a new connection and paid 1700/- on 2nd Sept and got the confirmation as below. But till date the installation is not done and top of that i have called no.of times and dropped many times, but no resolution till date. 288031616 is the complaint no from customer care but no response. I have called to the below agency, but the beow agency is supporting only Tata Sky. Why this has not been updated from your end and making the customers fools and cheating.

I wanted my problem resolved or refund my money back ASAP.

Date:-Sep 2 2016 5:58PM
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dish TV — Distribution or service

 sandesh soma salvi on Sep 5, 2016
Cant any response for service or distribution lavel asm rsm cant vizit our office
Pending one month mater
Only 4 month start dish tv or closed all dcc
But cant given any service clame amount or main statment of acount detels
1 lac deposite for company pending refund
Dcc id-769853
Ds id-768282
Shree online services
Kolhapur
9272809640
0231-2324281...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Dishtv — Change my mob no. 9815701270

 HARDEEP MAAN on Sep 5, 2016
Dear sir/madam

My name is hardeep maan and my dishtv id no.01520802552

I have complaint that by mistake my mobile no. Was 9815701217. But my correct no is 9815701270. So kindly register my correct no to my dishtv.

Kindly update my no so that i can get all update from the company
Thanks,

Regard!!
Hardeep maan
Mob. No. 9815701270
Email:hardeepmaanit@gmail.com...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — Wrong balance cut

 PKB BKP on Sep 4, 2016
I have recharge Rs: 280 so i have my account balance Rs: 255 remaining cut my balance

customer service barabar nahi hai.

mujhe pick by channel chahiye. to customer service bolata hai aap pahala balance maro minimum Rs: 500.

agar samajo maine mar diya Rs 500 to pura balance cut karata hai to dishtv vale. pahale vala immediately activate kar deta hai.
to fayada balance marake.

fake fake fake fake don't get dishtv...
Complaint comments  Read comments [1]Complaint category TVs

Dishtv — Dishtv/Free dth channels in my account my vc no 01512519221

 Pintu22 on Sep 4, 2016
Dear sir please free dth channel add my vc no account 01512519221 add new channel adult tv to free air my account vc no 01512519121 Please free air channel watch for all dishtv coustemer user and add new all channel in my account and dishtv add adult all channel please sir i request you...And sir movie on demand channel to free watch here and or sir pack price bhot jyada Rs hai usko kam kare are kam pack price par jayada channel dekhne ko milna chaiiye plzzz sir...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — Without Intimation Dishtv increase the Subscription Charges of All Sports Package

 Aatulg on Sep 2, 2016
I have not received any intimation regarding increase in Subscription charges of Dishtv All Sports package. Old rate of Sports Package is 355/ 30 days. Today i got invoice on my mail Id that is showing Subscription charges from 01-Aug 16 to 1-Sep16 Rs. 389/- how can they increase the subscription charges without intimation and this is not acceptable. after every 6 to 9 month they are changing subscription charges without intimation....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Dishtv — Looking for a sollution for online recharge

 Wazeer on Aug 30, 2016
Hi,
Im from sri lanka and i need to recharge my account through online.. but im not able to know my registered contact number. And i think i cant register with sri lankan mobile number.. can you please help me to do the recharge through the internet..

Please give an valuable sollution for this.hope u will help me.

Its a big help for me... give me an sollution.
My account number- 01524999337...
Complaint comments  Read comments [1]Complaint category Other

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