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DishTV Customer Care

Dish TV India Ltd.

FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:1860-180-3474 (Only MTNL/BSNL lines)
 60013474 (Only Non MTNL/BSNL lines)
 0120-2550000 (All lines)
 
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DishTV Complaints & Reviews

DishTV - Inadequate services and cheating by company under Repairs

User
 akhilsri on Aug 20, 2014
I had been using dish tv for last 7 years, and had been loyal to the company as a consumer however ever it seems the company has been fleecing consumers of late . I took a new HD connection and was guaranteed a great service while installation but every month the set top get an issue and the phone call to dishtv call centre has one rote reply " Sir we will send you a technician to completely resolve the issue and will charge you RS 175 for the visit " This has been now for over 5 times in last 9 months and no one in dish tv management seem to bother on fixing the issue rather the 3rd party technician...
Complaint comments Read comments Complaint category TVs

Dish TV - Add new Kannada channels.

User
 Shanmukha VH on Aug 18, 2014
Dear sir, other DTH services have more Kannada channels upto 22 Kannada channels like videocan has 22Kannada channels. But Dish TV has only 14 Kannada channels. please add more Kannada channels to Dish TV. Dish TV is cheating for Karnataka & Kannada peoples....
Complaint comments Read comments [1] Complaint category TVs

DishTV - Manpasand channel

User
 centurion on Aug 18, 2014
Dear sir I am a valued customer of family pack. Which you have charged for Rs.220/- pm. I do not want to continue as such I want the rate chart for each channels. That I can choice any channels to view. Kindly provide the same to my mail id. Thanks Manmohan kar 01511226363 Manmohan_kar@yahoo.co.in...
Complaint comments Read comments Complaint category Employees

DishTV - Do not fulfill your agreement as per browser (VC no 01514193258)

User
 shyama Pd Das on Aug 18, 2014
Dear Sir, I draw your kind attention that we recharged gold pack on time but you deducted our balance in every month without notice.We are watching before few months, several channels are disconnected by your side.Recently we add Hindi regional channels 812 and pay Rs 10.Why should I pay regional channels because your browser have shown channels 812 only pack of Rs 220 pm but we paid every month Rs 280 pm. Please give reasons in this regard and credit to my main balance in our a/c. Thanking you. Shyama Pd Das...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Wrong VC Recharge

User
 Rajesh Kr Samay on Aug 18, 2014
Dear Concerned, I have Recharged my Dish TV On 6th 0f August 2014 Via Online (Paytm) of Rs 300/- but by mistake recharged done on wrong VC (01517783695) instead of 01517783694. Regarding that we had word with customer care and they have given a link http://www.dishtv.in/Pages/EmailUs/email-us.aspx and told that mail us all details like wrong vc no, original vc no, recharged amount, date, order no. and followed the same and sent all the details on same mentioned link. After some times got a call from customer care and demanded a referral no Starting From Z... Then we asked the same thing from...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Still My problem is not resolved since couple of the month.

User
 knkrishnaprasad2 on Aug 16, 2014
Hello,

Good Morning,

Yesterday dated 15-Aug-2014 and @ time 08:46 P.M. from mobile no : 8860 15 99 26 . They had call us from Dish TV H.O. as per they said. and they had promised us my problem will resolved and also tolled us you are in right place ( mean me are in right place ).

According to his promises whatever the part will changed by the service Engg. It will mentioned with serial no or parts no on receipt and also mention the guaranty period and charges.

And also he was promised me you do not get any trouble any more in future...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Persistent technical issues, no customer service provided

User
 Yogesh YadavR on Aug 15, 2014
Hi, I have been a customer with DishTV for over 5 years since 2008 and hold 2 VC numbers with them namely 015-0582-5855 and 015-0582-2113. Since the last 6 months, both VC have been facing severe technical issues and the problem is that one cannot even report them since the customer service number is constantly BUSY. However, being patient i have tried calling them multiple times over multiple days. I finally managed to speak to them and they sent across a technician to check into my connections. The error that i am getting is 301-No Signal found and this cannot be rectified by the call center,...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Free Channels are not available after recharge due date

User
 anieeverma on Aug 15, 2014
This is bring into knowledge that the free channels like DD National, DD Bharti etc are not being provided by the Dish TV after the recharge due date. Its every Indian's right to view the free channel like DD National, Whether they recahrge it or not due to any financial problem. Today - a very auspesious day for our country, we wanted to hear Our Honorable Prime Minister - Mr. Narendra Modi but due to Our service provider, we could not see and listen it because on 14th August 2014, was the last day to recharge Dish TV. The concern is if any emergency occurs and it annouces on DD National or...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Dishtv displaying 102 - deactivated message, not working

User
 ar01 on Aug 15, 2014
01509271610 I have a written acknowledgement from the company stating that my account is recharged till 01 April 2015. Inspite of that every one or two months, the system displays, recharge due and gets deactivated. Now for last more than a week the connection is lying de-activated. No response on complaint sent to their email id. Can someone respond. Regards...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Technician visit and wastage of money

User
 pratikfernandes on Aug 15, 2014
Hi my dishtv VCC # is 01510116591. i have called dishtv and booked a tech on 9th of august and i was promised that a technician would be there within 24 hrs, its 15 august 2014 today and i am still waiting for a technician, its very hard to understand how they calculate 24 hrs... every time i follow up i get request id, however they are just of no use, no technician came to my house and i am still waiting... i have recharged my account and from last 8 days i am not able to enjoy or view my services and i also called dist tv asking for compensation and they said nothing can be done about... I hope...
Complaint comments Read comments Complaint category Entertainment and Recreation

DishTV - Cheating by Dish Tv

User
 Avik Das King on Aug 14, 2014
I got two sms after recharging my Dish Tv in the month of May 2014. First Msg:First one stating that " Post recharge of Rs. 280.00 MOD non stop has been activated on CH. 254 for 27 days. Rs. 21.00 processing fee was levied. Your recharge date is shifted to 21.06.2014" Why the hell is that??? Explain in detail why I am supposed to pay this??? Second msg: New channels Max2 and Discovery kids are added to your pack wef 1 June 2-14. Price of your pack will be revised to 300.00 from next recharge. Who told you to add these two channels and revise my pack price without my...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - price increase

User
 p k dutta on Aug 14, 2014
I am a customer of dishtv with vc no-01504554082. I had a ' family pack' priced about Rs 220/p.m. . it has been increased to about 280/pm.without my consent. Now I have been informed that it is again enhanced to Rs. 320/p.m. without my consent.I strongly protest this kind of activity and request you to change my pack to original family pack with price about Rs. 200 per month....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Subject: Non-viewing of few channels in Dish TV...VCNO- 01507586898<>

User
 K.Devadas on Aug 13, 2014
From: captkdevadas@gmail.com [mailto:captkdevadas@gmail.com] Sent: Wednesday, August 13, 2014 11:32 PM To: 'customercare@dishtv.in' Subject: Non-viewing of few channels in Dish TV...VCNO- 01507586898&amp;lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&amp;gt; Dear all, Referring to the VC No 01507586898, we are unable to see the following DISH channels clearly. (1) Asianet, (2) Surya TV (3) Kiran TV. Please arrange rectification measures including replacement of the SET OF BOX / Remote at your expense. Please note that as all other channels...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - My HD Box or Satellite receiver has problem since it was replaced. Still It has same problem.

User
 knkrishnaprasad2 on Aug 13, 2014
Hello Dear Sir / Madam, I am your existing customer since 10-12 years and my VC No Is : 01509295389. Recently last November or December I had replace / Upgraded my set top box from SD to HD . But unfortunately I am strongly facing problem on all HD channels. I had make complain on customer care and Service Engg. was visited twisty, I had made his all payment. But He didn't given any receipt . After Visited 1 week or 2 week all HD channel were worked OK but after 1 or 2 week one by one all HD channel were again having same problem. When I complain on customer care He was/is asking my receipt...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Setup box not working

User
 shyamsalila on Aug 12, 2014
Sir, I am Balan Nair my Dish TV VC No is 01500750507, I had a complaint regarding my setup box some days back for which one Mr Naveen came and replaced with one old and rusty setup box for which I paid 350+150. I have asked him to replace the setup box with another one for which he has promised to replace it if doesn't work, with in one week the setup box stopped working after complaint the same chap came and repaired it in my absence. It worked for one week and stopped working again. I complained to customer care they sent the same chap he repaired the setup box I asked him to replace the...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Dish TV - No response to phone calls

User
 soniawadhwa on Aug 12, 2014
My vc no. is 01513291996Have been calling the customer care services of dish tv since today ealry morning and have been told that their system is not working, its 2 weeks now that no channels are coming but when its even a day delay of recharge they terminate the services immediately.but who is to take action against them now.My channels are not only not coming but now I do not have the list of them on my receiver..Wherever we are we have paid money and viewing the dish network.I have recharged my connection till 2015 and now getting no feedback.Presently I am in Iran and had brought my receiver...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - DishTV - Setupbox not responding

User
 shyamsalila on Aug 12, 2014
My DISHTV VC No is 01500750507, Sir my setup box was not working properly, 15days back my setup box was replaced with old rusty box, I have objected for this but he promised to replace it if doesn't works for which I have paid 350+150, but with in one week setup box stopped working again I have complaint about it same person named Naveen came and adjusted the same setup box in my absence but with in one week the same problem faced again the same person came I requested to replace the setup box but now he is trying to avoid it, When I told him I will report it to your company he says that whatever...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - My DISH TV service become international as per customer care Representative

User
 Ranjit Ghimere on Aug 12, 2014
I am Shri Dhan Kumar Magar, Consumer of Dish TV Connection from last above 6-7 years but now suddenly its service is stop working i consult with your costumer care representative, from last 2-3 days but even many call i have not got the my service Resume My V/C-No: 01508869645 REG.Mobile No.9436075273 My Add: Vill- Rupa PO/PS- RUPA WEST KAMENG DISTRICT ARUNACHAL PRADESH Contact : 9856264425...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Worst customer service i have ever experienced

User
 anshul_dost@yahoo.com on Aug 11, 2014
My vc No 0151880803, and registered mobile no is 9816251098- For last 4-5 Days dish tv showing either 302 Signal not found or 102 VC Deactivated although i got it recharged on 5th Aug.for last three days i have been calling customer care, first of all if one has to do more than 30-40 attempt to get connected with dish tv customer care, if at all if u get connected u ll land up with one answer system being upgraded and unable to offer any help. Once in a blue moon i understand it happens, but it seems this is regular practice of dish TV customer care....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - i am not geting proper service

User
 Mantoshkumar ray on Aug 11, 2014
i am the custmer of dish tv.when i have purches dishtv on that time they wear so muuch chainls so much ofers now i am not geting proper satisfaction by that they wear not conserning well the boys who are seted in costermer care.they wear always tell lies.some times i get my some of chainals off with it own.my regesterd mo no is 8013554227.ples look over the matter...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

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