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DishTV Customer Care

Dish TV India Ltd.

FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:1860-180-3474 (Only MTNL/BSNL lines)
 60013474 (Only Non MTNL/BSNL lines)
 0120-2550000 (All lines)
 
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DishTV Complaints & Reviews

DishTV - Wrong Deduction & No Cash back on Scheme

User
 ravindergrover on Oct 20, 2014
Dear Sir I have raised a issue regarding HBO SD Pack which I was activated on 25th Sep. (approx.) and raised advance request for deactivation Pack. For that pack Rs. 79 was deducted immediately and customer executive told me that deactivation can’t be done before 30 days lock in period. I said it’s ok, he further clarified that pack price is Rs. 1 actually but Rs. 78 will be credited to your account on per day basis i.e. Rs. 2.60. I said ok for this. After this I have recharge with Rs. 501 on 16th Oct., 2014, before recharging I have confirmed about this recharge on 12:42PM, customer executive...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - V,C NO.02084930618 complain no. 192576798 dt. 18.10.14

User
 Bejoy Prosad Bandyopadhyay on Oct 19, 2014
Dish TV customer care, I have sent a message on 16.10.14 regarding non functioning my TV getting message 301( signal not found) on the screen. I talked to customer care on 18th and made a complain ( Request no192576798 ) describing the actual problem caused by the hudhud cyclone in vizag. So far no technician has visited my place. Pl. send your technician as soon as possible to restore the services.Last eight days we are out of world without watching the TV...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Incorrect Recharge and Switch Off Dates!

User
 Pankajramnani on Oct 19, 2014
This is a written complaint which I'm writing after multiple calls to the DishTV customer care. Today I converted my SD box to HD under the 599 rs scheme, and I did not change the package. So basically, I just changed the box and hence, the recharge date and switch off date should have remained the same. But after the switchover happened, my recharge date changed from 7 November 2014 to 28 October 2014. The customer care helpline was of no help, as they couldn't figure out the reason why it happened, and now I am feeling really helpless, as there is a difference of 7 days in the old and new...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - colours hd

User
 shashi nair on Oct 18, 2014
dear sir/madam. As i recharge my ac my card no 01514598195 amount of 500rs.colors hd is not activated. so kindly activate my colors hd channel. monday i will recharge more 2000rs that time u activate my rest of my ala carte channels .. THANKS...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - Wrong commitment from company outbound team side

User
 rb0074195 on Oct 18, 2014
Hi sir I am using dish set-up box from last 1 year and V.C number of that box is 01516266145 Registered Mobile Number:-8510002433. I want to info u about my concern that I received a call from your DISHTV outbound team side: in which they info me please act the PLATINUM SPORTS AUG of RS.421 per month after using the pack for next 3 month we will change your set-up box in to TRU HD + RECORDER BOX free of cost. On that time I given permission to that lady to change the plan. Now after 3 months when I am calling to customer care for complete the commitment or change the set-up box they say no info...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - after recharge telecast not recieved

User
 prem kshattriya on Oct 18, 2014
due to laps of payment the card was deactivated. but I have paid on line Rs500/- about an hour back and kept the TV on but still telecast is not recieved. I also called up no-01202550000 but yet no telecast recieved. Please activate the card immediately. Thanks....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Regarding Recharge Offer

User
 nksharma on Oct 18, 2014
I have DishTv connection at my home.I got a message on my TV screen regarding a recharge offer i.e.{Recharge for only Rs.501/- & get Rs.552/-in DishTv account}.I recharged with an amount Rs.501/- to grab this offer.But I did not get this offer amount Rs.51/-.I contacted DishTv custmoer care, but their reply was unsatisfactory.The representative says you should call our customer care office first to know the terms and conditions, i feel cheated in the name of T&C apply.Now what should I do to teach them a lesson .Matter is only just mare of Rs.51/-, this is not so important but cheating a...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - regarding rwecharge amount transfer

User
 ssipdgupta on Oct 18, 2014
DEAR C/CARE OF DISH TV, RECHARGE RS.250 MADE ON VC NO. 01508988281 TXN NO.20141510311136. ON DATE 11/10/2014 BUT SAME VC NUMBER IS NO FUNCTIONING PRESENTLY DUE TO RECEIVER FAULTY .NOW I WANT REMAINING AMOUNT FROM OLD VC NO. KINDLY PLEASE BE TRANSFERED ON NEW VC NO.01520743466 .NEW VC NO. IS FUNCTIONING AT SAME ADDRESS CUSTOMER MOBILE NO. 8986108404. ADDRESS SHASHI PRASAD GUPTA VPO –NAWADIH PS INDRAPURI DISTT-ROHTAS BIHAR 821308...
Complaint comments Read comments Complaint category Kids & Baby

DishTV - Not getting channels. Dish TV couldnot solve the issue.

User
 jinindia on Oct 18, 2014
I was not getting many subscribed channels properly. I used to get for some minutes then a screen comes with no signal message. But free to air dooradarsan channels were getting properly. I contacted Dish TV customer care. They told me i have not connected AV cable properly. Then I told them if AV cable is not connected I will not get their Dish TV logo also. Then they told me I have not connected Dish cable properly. Then I told I am getting dooradarsan properly. Then they told to change STB box and around 800Rs will be charged. They told your STB will be replaced with a old stb and there will...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - wrong vc recharged instead of correct vc

User
 hamid1649 on Oct 17, 2014
Iam feeling very helpless while writing this email to you, please go through mywhole experience with Dish TV. Iam your valuable customer since 3 years and holding 3 dish tv connection, earlier everything was going very smooth but on 10th of October 10:20pm I madea biggest mistake of my life that I have recharged my dish tv throughJustrechargeit.com and by inaccuracy I wrote a wrong VC number 01517058898instead of 01517058998 recharge was successfully done but when my DTHwas not activated I checked and came to know that recharge was done on wrong VChence immediately I called Dish TV customer...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - Setup box is not working

User
 naveen rohitas on Oct 17, 2014
Hi, This is Naveen Rohitas VC no is - 01519704860. The setup box is not working since last 2 days. Actually i am out of india so i am unable to register the complain through registration mobile number. So i am raising the complaint through net, you can contact on 8652221836 (My wife mobile no). My wife tried so many time to register the complain in customer care but not received positive response. Please resolve this issue as soon as possible. Regards Naveen Rohitas...
Complaint comments Read comments Complaint category Education

DishTV - transfer of balance from old nonfunctioning setbox to new setup box

User
 sangramitbhu on Oct 17, 2014
Hi my self sangram from Nasik.my setup box (vc num- 01517470375) stopped working 4 month back.It was having balance around 3500rs. I called nasik dishtv customercare . They said i Need to purchase new one. And i paid 1200rs For new setupbox (vc num - 01519932454).they promised that balance from old vc num will be transfered to my New vc num.but nothing happened..i called dishtv representative ( Sagar) and his boss(deepak kothawade) Many times.but mostly they don't answer call. It is around 4 month that no action taken..plD suggess what to do......
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Dish TV - Automatic change my V.C number

User
 ajpi on Oct 16, 2014
Dear sir, I am Ajay Kumar Behera, VC no.01518438824, registration mobile no.8435001860, model no.AF-7012S, STB serial number-DST12090072536 & UA number-00535525681 . This VC no activation Super family packs. Before days not show many Oriya channels. I call to customer care, but they asked me this VC no is international VC no. So not solved here. What are doing now I don’t? N.B:-(BEFORE THREE MONTH DATE OF 15.07.2014)...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

DishTV - Recharge not updated vc No 01519932893

User
 nhpcrk on Oct 16, 2014
Dear team I have recharge my vc No. 01519932893 amounting to Rs.600/- online vide IMPS ref No.428818215947 on 15th Oct 2014. I am sorry to say that I have not recd recharge messge of same and and my account is not yet updated. Bank transaction was successful. Pls look into the matter and do the needful at the earliest. rk kalra 9818206467...
Complaint comments Read comments Complaint category TVs

DishTV - showing card deactivated - VC no 01507383346

User
 jerbigj on Oct 16, 2014
The above card is showing deactivated. Says to recharge but I have credit till December. It keeps happening if I don't on the TV for say 2-3- days? I have raised this issue before also but only temporarily rectification has been done. The card is in the name of Jenny kurien. Mail me = jerbigj@gmail.com...
Complaint comments Read comments Complaint category Other

Dish TV - Dish Tv is not showing recharge even after successfully recharging through PAYTM

User
 qhassancmpf@gmail.com on Oct 14, 2014
MY DISH TV VC NO.01518830933 REGD.MOB.NO. 9835341776 PAYTM TRANSACTION ID NO. 1349dbc3eab3bf69 On 11th October'2014 i recharged my dish Tv with Rs.250/- successfully through PAYTM. But even after complaining to the customer care for more than 8 times my dish tv is not recharged. 3 days have gone but i have not got any response....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - ID - 0150880599_ All Sports Channel @ Rs 320/- but with less validity date

User
 SANAT135 on Oct 14, 2014
I have recharge today for 1 month with Rs 320/- but after recharge my switch off date is showing 07.11.2014 and recharge date is showing as 04.11.2014. Please clarify why. My next recharge date should show as 10.10.2014 and switch off date as 13.10.2014. Further my pack was Rs 280/ per month but every time it is being changed as Rs 300, Rs 320/- Regards Sanat Das 9938634488/9831901636...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

DishTV - shows 102 message with Blue screen as V.C. Deactivated.

User
 1649920 on Oct 13, 2014
our V.C. No. 01504026904. is showing 102 message with Blue screen as V.C. Deactivated. Although we have paid Rs. 3010 on 22.08.2014 for Titanium Pack. Which should be valid till April 2015. Where as this message is confusing why should our DISH T.V. stop use when amount is paid for use till April 2015. Pl. up date and let the Dish V.C. made activated. Our E- Mail ID is mkapashi@yahoo.com and the registered mobile no. is 09825444328. Await reply....
Complaint comments Read comments Complaint category TVs

DishTV - Money debited for cancelled transaction

User
 sumeetsaurav on Oct 13, 2014
Hi I had registered for a new connection in July for Dish TV tru HD+ vide Token no. 529219 Just after filling my credit card details, money was debited from my account though it was a failed transaction. I had sent a mail and requested customer care to cancel the booking and credit the amount to my account. It's been 3 months now, money has not been credited to my account. My credit card merchant is claiming that DISH TV has informed that the service was provided to me. Look into this issue and treat this urgent. I have called DISH TV n no. of times and have been enquiring status for the...
Complaint comments Read comments Complaint category Credit Cards

DishTV - MULTIHOME HD CONNECTION VC NO 01519204657 & old child VC 01504184399 - Mukesh P P Bhatia‏

User
 mukeshpb on Oct 13, 2014
Dear Concerned, We have incorrectly credited Rs. 500 under our old permanently disconnected VC 01504001962 around 21:30 hrs on 07OCT14) instead of putting under our captioned HD VC. 01519205657 For your information, The Transaction ID No for the amount Rs500 deposited is767106521 from one of the DEALER DEALER ID NO 193751 in Mumbai, using their PPCR Mob No: 8879400818 under old VC No 0150 400 1962, which was permanently disconnected and replaced with above new HD VC. The dealer is not supportive and cooperating to provide further transactions details telling us that it is our...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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