DishTV Customer Care
Dish TV India Ltd.
Customer satisfaction rating: 7%
Submit a Complaint
2211
COMPLAINTS

DishTV Customer Care

Dish TV India Ltd.

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Address
FC-19, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 3474
(Only MTNL/BSNL Lines)
180
80
1866 001 3474
(Only Non MTNL/BSNL Lines)
99
53
Phone:
Phone:
122
32
+91 11 6001 3474
(Northern India)
32
17
+91 22 6001 3474
(Western India)
33
21
+91 44 6001 3474
(Southern India)
29
19
+91 33 6001 3474
(Eastern India)
26
19

Additional info
Contact Details

Nodal Officers

Punjab, Himachal Pradesh, Jammu & Kashmir (STD)
+91 17 2600 1347, +91 17 7600 1347

West Bengal, Assam (STD), Bihar
+91 33 6001 3474, +91 61 2600 1347

Madhya Pradesh, Orissa, Chhattisgarh
+91 75 5600 1347, +91 77 1600 1347, +91 67 4600 1347

Gujarat, Maharashtra, Goa
+91 79 6001 3474, +91 22 6001 3474, +91 83 2600 1347

Tamilnadu, Kerala
+91 44 6001 3474, +91 47 1600 1347

Andhra Pradesh, Karnataka
+91 40 6001 3474, +91 80 6001 3474

Uttar Pradesh, Uttranchal
+91 52 2600 1347, +91 13 5600 1347

Delhi, Rajasthan, Haryana (STD)
+91 11 6001 3474, +91 14 1600 1347

All States (Toll-Free)
1800-180-3474

View More Information...

Customer satisfaction rating
7%
Complaints
2211
Responses
531
Resolved
29
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

DishTV related photos (169)

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DishTV Customer Care related pictures (169)

DishTV Complaints & Reviews

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DishTV — Change my register mobile number [Resolved]

 Er Jigs Pandya JD on May 25, 2016
I m a dishtv customer from 5 years & now i want to change my register mobile number coz my number is switch off frm last 8 months & there is no way to change mobile number & email address in dishtv...i had called customer care but they r saying no way to change...plz help me out..!!!
My distv vc number is - 01510936734 & my register mobile number is 9712132624 but i want to change it to 7878569808..!!!...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

DishTV — Multiple Transfers consuming much time.

 Vicky Border-Harding on May 25, 2016
Attempting to set up service for "Dish4myRV" has been the most frustrating 2 hours of my life. Call #1 Initially I spoke to a person I could not understand who also did't know what an RV was nor anything about the specific program I wanted. He transferred me to his supervisor (Contact#2) who was non better. Two people, no help.

Call #2 (3rd contact) Next called number from Camping World/Dish brochure. Can't help me at all, call "Outdoor Sales".

Call #3 (4th contact) Next call to Outdoor Sales 1-800-970-7959 was told they couldn't set up account because my receiver had...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — New connection

 jagdish54 on May 24, 2016
Sir,
I have paid online rs.1700.00 for new connection of dishtv hd+ on 22/05/2016. Delivery address is, village. Neora. Post. Janipur. District. Gorakhpur, kauriram. Pin code 273413, uttrar pradesh. My booking reference number is 581909. But till now i have not receive my connection. Please solve my problem. My mob. Number is 9793616689.
Your faithfully.
Dr. Jagdish narayan nayak...
Complaint comments  Read comments [6]Complaint category Passport Services

DishTV — Given many times complaint but revctified

 Muhammed Asif on May 24, 2016
My vc no 01512587796 i have given the complaint two times on the day 17/05/16 and 21/5/16 on dish care to gaziabadh they r taking two muh time give the line to higher authority it costs too much and then we talk with them they are telling we are providing a technision to u and he clears the problem. The next day i receive a call from technision and he asks what is the problem. When we give the complaint to customer care we are also explained what is the problem. And then he tell that coming by evening. I am waiting till 9pm he has not camed and i called him many times he is not answering my phone...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — Package and worst services... Removing only tamil; channels... Low tamil and hd channels with high pack price

 KathireshTK on May 22, 2016
Subject: 1. Decrease south tamil basic pack (Joy pack) price with include all the tamil channels in this pack. Now dishtv's south tamil basic pack price is very high than other dths. 2. Add new more important tamil channels (Given below) on dishtv's dth platform 1. Sun action, 2. Jaya movies, 3. Sun life, 4. Vendhar tv, 5. Polimer news, 6. Raj musix tamil, 7. Raj 24*7 news tamil, 8. Mega 24 movies, 9. Mega musix, 10. Polimer music tamil, 11. Star vijay hitz, 12. Tunes 6 music tamil, 13. Lotus news, 14. Sathiyam tv, 15. Tamilan tv, 16. Captain news, 17. Captain music, 18. Imayam tv, 19. Peppers tv,...
Complaint comments  Read comments [3]Complaint category TVs

DishTV — Disconnected

 ramtripathi1 on May 22, 2016
V c no 0159664351 disconnect kar diya gaya hai kyoki mera connection jis main connection ke sath tha wo delhi se baher ja raha hai use ab jarurat nahi hai.
Maine 6 april 2014 ko 1950/ - jama karke connection liya tha ab her mahine main apne v c np per recharge ker diya karunga.
Aapse anurodh hai please mera connection alag karke mera v c no. Chalu kiya jaye.
Ram shiromani tripathi...
Complaint comments  Read comments [1]Complaint category Employees

Dish TV — Technician didn't turn up

 Aamir Pataudi Khan on May 21, 2016
Technician was suppose to come at 7pm didn't turn up.. Called the galaxy world dish care no response.. +91 99-86-273319 this is the number... Again called up Cust care.. They told us, they will get in touch in 1 hour.. No response pathetic service by dish tv francise Galaxy world... Experienced the same thing last time also.. Very unprofessional and rude behaviour......
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — Related yearly pack amount rs. 4190 / year

 Keyurpatel952 on May 20, 2016
In subjected item, i have confirmed from dishtv customer care before recharge that they will give below items included in one package: 1) dish99 2) full on hd add-on 3) english news add-on 4) new toon disney. Also i confirmed that i can replace any add-on instead of english news add-on. This confirmation was taken on 17th may, 2016 at night. After confirmation i have recharged my account with rs. 4190 /-. They also told me that this changes will applicable when i request to change within 15 days. But now they are telling that now i can't replace add-on. Please help me on this....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

DishTV — Unethical behaviour - very bad service

 srinivasyash on May 19, 2016
I am a dish tv subscriber since 2007. My vc no 01504212914. On 15 th of this month, got a error message on the screen as * 301- signal not found *. On 16 the i lodged the problem with dish tv and they have given me a service request no 270932950 and they informed me that within 24 hours problem will be solved. 16 and 17 th both days i waited for them, no body has come to attend the issue. I again lodged the complaint on 18 th and again they have given the service request no 271305607. Finally today the technician has come and removed the new lmb, which was supplied for hd channels (New) and replaced...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — Dish tv hd setup box - installation failed

 Azger Ali on May 17, 2016
I took dish tv new connection on 27th march and my vc number is 01524977576, from the next day onwards i got signal problem and from the past one week it is showing that installation failed and i'm unable to see a single channel now.. I made calls to local and regional service team soon many times but no technician visited my home. Its shamefully for the people who announce that dish tv is asia's no.1 service but now it's wrong. Till now my problem is not solved and daily i am making calls to them but they are neglecting it by saying our senior persons are busy and all... But i want my set up box...
Complaint comments  Read comments [65]Complaint category Satellite, Cable DTH TV

DishTV — To update my dishtv account

 streamlet surong on May 14, 2016
Respected sir, i request you to kindly update my dishtv account, coz right the time i bought dishtv.. There's no switch off date or my number on it. my dishtv Vc No 01524481134 and my RMN is 9615081364. Even i have sent sms to update my account but it took only the cost of my sms but no respond... So kindly update it as much as possible as it can... Im waiting for it...
Complaint comments  Read comments [37]Complaint category Satellite, Cable DTH TV

DishTV — One channel not showing in spite of subscription

 anu.kushwaha on May 14, 2016
Colors channel is broadcasted with interruption via Dish tv. Sometimes it comes and other times its not coming and shows error ' 301 SIGNAL NOT FOUND'

The issue id that all other channels are working properly only issue is with Colors channel. I have sent email to customercare@dishtv.in, yogendra_c@dishtv.in and shalini_v@dishtv.in.

But none of them have reverted on email.

This issue persists from last 4 months and upon calling their customer care they ask to change setup box which is already changed in Oct'15.

If in such short intervals...
Complaint comments  Read comments [70]Complaint category Satellite, Cable DTH TV

DishTV — STB & bad service of the Dealers

 shreyasg on May 13, 2016
First of all the when we switch on the STB and TV there is no display (channels) only sound can be heard, then we need to switch off the STB again and on it back to get Loaded then only it works, i request you to change the STB ASAP
The most bad thing is that the dealers are very irresponsible people they never clear up the complaints, when ever i call them they say "to iam not in the office" and never call back, iam not satisfied with their work
I took the connection on 21/04/2016, the person told me " for the 1st month it will be free" but only for 2 weeks i could see the channels...
Complaint comments  Read comments [53]Complaint category Satellite, Cable DTH TV

Dish TV — Increasing the monthly pack but not informing

 Rajani Kanta Nayak on May 13, 2016
Dear sir,

This is to inform you that i am a customer of dish tv, there is no information about increasing of monthly pack, like sms. But they increased, when i called to customer care there is no response and disconnect my phone. Also i rechage the full pack amount rs 302/-on 11.5.2016, swith off dated is 9th of june 2016 for 28 days. But showing the switch of date is 06.6.2016. Why for this

My calling date & time is 13.05.2016 time 9.22am.

In my point of view dish tv is doing monopoly system.

Please resolve.
Thanking you,
Best...
Complaint comments  Read comments [46]Complaint category Satellite, Cable DTH TV

DishTV — Deactivation of view card

 chamanosho on May 13, 2016
Without any reason view card no. 01511698395 is deactivated and we are deprived of viewing programmes. Why that so? I am trying to make contact with dish tv by phone but all in vain. Extend my viewing time (Recharge date) for the same period for which my vc is deactivated. Please consider this at priorty and let me know at earliest possible and olige....
Complaint comments  Read comments [1]Complaint category Other

DishTV — Setup box

 Akbar Syed on May 12, 2016
This is to inform you that i'm facing a problem with the setup box is not working properly upon calling customer care they just say that they will send the Technical team and they demand for the service charges and after paying the charges also they don't provide proper services. when Called to customer care regarding the packs and recharges they don't provide proper information. This is happening from the 2nd month when i bought the Dish TV setup box. Most of the channels will not come. when called to customer care they say that they will send a Technical team because the antenna has to be in the...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

DishTV — Vc 01505668634

 alanalwin on May 12, 2016
Dear sirs,

I renewed my dish tv sd white receiver vc 01505668634 on 11 may afternoon, but until now the connection has not back and the set box is on from yesterday.

Please note i used my debit card for renewal and the money already deducted from the account.

Kindly please investigate and return to me asap.

Regards,
Sudheesh s.
Udheesh. S@hktdc.Org...
Complaint comments  Read comments [8]Complaint category Satellite, Cable DTH TV

DishTV — Many channels are not coming

 Shikha315 on May 11, 2016
In one line i m feadup with dishtv services.
After every 1 1/2month max channel s are not coming. I m recharging it every month.
Still the prob is there.
What abt the tag line "jo channel dekho usse ki paise do".
And your customer care is telling to spend the money. Why should i. This upgradation and second connection has become a prob for me after this only prob had started. Plz solve this my family is very very upset.
In march only spend rs 500 and solved this. But happened again15days ago.
Please help.
Consumer name shri tarun c
Vc no-01505636853...
Complaint comments  Read comments [1]Complaint category Utility Services

DishTV — About services

 sumanth arrasu on May 9, 2016
I am recharging for south all sports pack for rupees 275 and I have upgraded my set top box by paying 699 today and they have changed my pack from south all sports pack to some jumbo pack of rupees 220.

I am really getting frustrated because of your services.

So please I kindly request you to change my pack as soon as possible to south all sports pack....
Complaint comments  Read comments [19]Complaint category Pharmacy

Dish TV India — Refund amount

 krai on May 8, 2016
To dishtv-india Apr 29 at 11:19 AM
dear sir
As per tele talk with Narendra jee, on today
I have farwording our old maill related my refund clain
Kindly make refund ASAP
Thanks
keshav rai
9827236580

On Friday, 20 January 2012 5:26 PM, seoni ngp wrote:


find d attachment

do needful

From: Avinash Raikwar
To: "seoni_ngp@yahoo.co.in"
Sent: Friday, 20 January 2012 5:18 PM
Subject: FW: Re 3 : my dish entina refund

As discussed pl send me receipt copy..
Complaint comments  Read comments [11]Complaint category Satellite, Cable DTH TV

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