[Resolved]  DishTV — Change Of Scheme From All Sports Game -HD Pack To Normal @Rs.250/-pm

Address:Cachar, Assam
Website:Internet

After taking Dish TV Connection with Rs.2050/- I was given one month free viewing for the above scheme. While recharging I paid for the lowest scheme for one month. But I was not allowed and before the expiry of 15 days I was flooded with reminders for a recharge with the warning to discontinue the service. I got several calls and SMS for a recharge and when I pointed out about the said change in the scheme, they gave me Call Centre No.with the advice to talk with them. But it's a matter of great regret that that very call centre no. never responded to my several calls made to them. Being completely disappointed I went to the Dish TV office at Silchar, Assam this morning at about 11-30am, ventilated my problems and as per their advice deposited Rs.250/- for one month recharge . They gave me a tel no.( [protected])and advised me to talk with them after 3/3-30pm. But here also I faced the same experience ( No response ). As such, I request You to please look into the matter urgently and do the needful at the earliest . An early action from your end will be highly appreciated. Thanking You in anticipation. Yours Faithfully, Pabitra Kumar Das Transaction ID[protected]
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Aug 7, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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Dear Pabitra Kumar Das, Transaction ID[protected],

We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Dishtv
Dear Pabitra Kumar Das, Transaction ID[protected]

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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