[Resolved] DishTV — Channels locked

unni_here

Address:

680586

Ear sir/madam

Due to ignorance about the pick up channels options, i have selected it and i lost all my hd subscription. I hereby request you to re-add full hd plus south hd to my vc. If hds are not possible with pick up channels option, please change the same into jumbo family then add ful hd plus south hd to it. You can charge any penalty or fine for this, in case any.

Vc no - [protected]

Best regards
Radhakrishnan

Was this information helpful?

No (0)

Yes (0)

Nov 15, 2016

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Oct 08, 2016

Ajmal@Q8's response Dish TV has to give me an explaination on this. This is like cheating the customer, if there is any problem with the card they should revert to us or refund the money to my account. Please consider this on a priority basis to resolve the issue at the earliest.

Awaiting a positive response from DISH TV.

Regards
Ajmal

Verified Support

Oct 12, 2016

DishTV Customer Care's response Dear unni_here

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 14, 2016

DishTV Customer Care's response Dear unni_here,

Hope you are doing good.
As per our conversation with you on [protected], we informed you that we have upgraded your package from Pick by channels to South Jumbo Family with Full on HD addon pack worth Rs 440 Per month inclusive all taxes.

Regards,
Online Team
DishTV

Related DishTV reviews

View all 5401 DishTV Reviews

Comments

Ajmal@Q8

I have made a top-up for 6 months south family pack in dish tv through SBI online banking ( Ref No: [protected]IH[protected]. But it was neither recharge my package nor refunded to my account.

DishTV Customer Care's response, Oct 15, 2016

Verified Support

Dear Ajmal@Q8

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV