[Resolved]  DishTV — Channels reception issue and old part fixed

Address:

Mumbai City, Maharashtra, 400065

I am using the services of Dish TV with VC no [protected]. The connection was upgraded to HD in the month of June at the cost of 1000Rs aprox. In the month of Aug, HD channels stopped coming. When complaints attended on 21st Aug after 3 days of waiting, Technician fixed old used LMB on the antenna. Problem started again on 10th Sep which was attended on 14th, this time it did not stay even for 2 days. on 16th problem repeated again. On 18th Technician who attended confirmed that old component is fitted and that is the cause of all the repeated problems.

Call center person who called on 18th Sep was not even ready to listen and understand actual concern, instead only repeatedly asking their own questions.

Requesting you to get the issue resolved on permanent basis or help in getting the refund of initial cost, so that I can switch over to another service provider.