[Resolved]  DishTV — DISH ANTENNA REFIXING --CUSTOMER SERVICE OF DISH TV NOT RESPONDING.

Address:

Visakhapatnam, Andhra Pradesh

Dear sir, Refer VC no. [protected]. Refer service Request[protected]. Refer complaint no. 51483. Refer complaint no. 51506. Due to cyclone at Visakhapatnam, the dish stand ripped off on 12/10/2014. I informed dish tv service centre at NAD Kotha Road junction near to my house personally going there 7 days ago.But, no body turned up for refixing the dish so far. Again, I rang them after 2 days, they told that they will come same day but they did not come. Then, I called up Dish TV call centre, they gave me SERVICE REQUEST NO.[protected]. They told that refixing of dish will be done within 24 hours but no body turned up neither contacted me. Again, I rang up call centre yesterday morning, they told me that by evening it will be done but, no body came up so far. I am the first customer of Dish TV in my area, I took the connection in July 2006. But, now I am feeling very disappointed as THE SERVICE CENTRE OF DISH TV IS TOTALLY NON RESPONSIVE AND ONE OF THE WORST I EVER FOUND. I am trying to get my Dish TV dish refixing since last 5 days but no body even contacting me for the service that I want. Once again I request you to ask the service agents to come to my house immediately and fix my dish. Thanking you sir. Partha Pratim Choudhury NOTE: IF YOU ARE UNABLE TO REFIX DISH ANTENNA, I REQUEST YOU TO REFUND MY BALANCE AMOUNT SO THAT I CAN GO FOR TATA SKY OR VIDEOCON CONNECTION.