DishTV — Dish Tv online recharge payment failure and poor customer service

Address:Patna, Bihar

I did online recharge of (Rs 500) on 2nd march 2015. I did not get any confirmation mail of success full recharge but amount is deducted from my account. I got a mail related to transaction update for your dish tv recharge.My transaction details are as follows: Order ID : D[protected] VC Number : [protected] Amount : 500 Date-Time :[protected]:09:00.0 I complaint may times to customer care but i did not get any satisfactory response. Each time i am getting same automated mail: Dear subscriber, your case has been forwarded to our customer service experts. You will be getting a call within next 24hrs from our side. We value your association and assure you of our commitment to serve you with a smile. Thanks & Regards Customer service DISHTV
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DishTV customer support has been notified about the posted complaint.
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Dear Kunal,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dishtv

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