[Resolved]  DishTV — Extra 9 days not given to my account

Address:Howrah, West Bengal

Today i saw a offer on dishtv website ( recharge of Rs-750 for 3 months super family pack and enjoy extra 7 days ). Then i recharge my dishtv ( vc no.-[protected] ) through paytm online payment. After recharge was successful extra 7 das not credited to my account and and my switch off date is 29.08.2015 and i recharge 27.08.2015, i recharge 2 days before the switch off date. After recharge my account i see next recharge date is 24.11.2015. They didn't give me ( 7 days offer + 2 day for my advanced recharge ) 9 days. Please credit extra 9 days to my account as soon as possible. My VC Number is- [protected] Name- Prasanta Kumar Bera
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Dear Malay Bera

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
They didn't give me my extra 9days till today
Dear MalayBera

As per our Conversationon 829****959, you are not eligible for extra 7 days offer as you did not make the payment according to 3 months.

Regards
Online Team
Dish Tv

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