[Resolved] DishTV — Fake cash back advertising.

dharmvirkumar44

from Shillong, Meghalaya

Address:

Patna, Bihar, 803214

Sir my dishtv consumer no is [protected] on 10/10/2016, i have recharged rs. 310 because showing a add on dishtv that recharge 310 and get 325 credit balance but get balance 385 only. It is to mention that at the time of recharge my dishtv pack of rs. 270/- per month was active and switch off date was 12/10/2016. As per recharge amount validity should be up to 18 november 2016 i have call customer care executive many time but they told me that i have send refresh command to your diahtv, you have to wait some time but two days gone validity not changed yet. I will be very grateful to you if problem solved. Thank you.

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Nov 17, 2016

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Oct 13, 2016

Updated by dharmvirkumar44 Sorry, 385 may be read as 285

Verified Support

Oct 14, 2016

DishTV Customer Care's response Dear dharmvirkumar44

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV