[Resolved] DishTV — False information and promise in the website | |||||
The dish tv site shows market recharge offers at rs.1500/- for 6 months with 15 days extra free viewing https://www.dishtv.in/pages/offers/recharge-offer.aspx). so i called customer care to verify, but they denied the offer. Then i mailed at ‘[protected]@dishtv.in’ stating “discrepancy in recharge information in dish tv site — www.dishtv.in” on 06/08/2016. I got a call back from dish tv (No.-[protected]; on 06/08/2016; 15:15hrs, call duration-9 min 11 sec) and was told that the website information was right and so i recharged with rs.1500/- on 10/08/2016 (Vc no.-[protected]) from meet associate (Dish tv dealer), bilaspur, cg (Receipt no. 3603). But i didn’t get the offer and then i mailed them again, got call back but all for no solution. Till now i get calls but no solution was provided. This is total cheating with the customers and i think there should be some measures against these types of wrong/false information. As a customer i feel cheated by the service provider. Was this information helpful? | |||||
Aug 24, 2016 Complaint marked as Resolved This is great to find that "Consumer Complaints" put effort for every consumer's problem. Next, DISH TV Help Team did a great job to bring back faith in them. After long long efforts, now I feel that my complain has been heard with seriousness.I now really feel happy to remain attached with DISH TV. DishTV customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 DishTV Customer Care's response Dear drdebasisbiswasHope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Aug 24, 2016 DishTV Customer Care's response Dear drdebasisbiswasAs per our conversation with you on [protected], we have taken your valuable feedback regarding offer related information and have informed to the concerned department. Regards, Online Team DishTV | |||||
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