[Resolved]  DishTV — HDMI cable not supplied with HD set up box

Dear Sir, I am one of your oldest customers. On 15.12.2013 I got my old set up box replaced by a new HD set up box. Today, a service engineer visited to attend my complaint of "no signal" which was made with your customer care centre a couple of days back. I am informed by the service engineer that, the HDMI cable was not supplied with the HD set up box and my t.v was running on normal audio video cable as a result of which, I am not getting the best quality of pictures on my t.v. Being a lay man I have no knowledge about all this and I had no occasion in the past, to verify whether, the cable supplied with HD set up box was HDMI or any other cable. On having come to know about the non supply of HDMI cable, I confronted with Riddhi & Abhi Enterprises, Brij Vihar, Ghaziabad which had supplied the HD box in exchange of my old box for a sum of Rs. 1490 vide receipt No.836 dated 15.12.2013 but the, executive attending the call refused to do any thing in this regard and dared to say that, I was free to make complaint to any body. This is a case of clear fraud by Riddhi Siddhi Enterprises which is not only cheating the innocent customers but bringing the Dish TV to a bad repute. Kindly look into it take necessary actions in this regard and see to it that HDMI cable is supplied to me immediately failing which I may lodge an FIR with the police. I hope you will take proper action to resolve the problem. Ambhoj Kumar Sinha, Advocate, Supreme Court of India V.C No. [protected] Address: 9/D Takshshila Apartments, Abhay Khand- III, Indirapuram (Ghaziabad) PIN 201014.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information