DishTV — Inadequate services and cheating by company under Repairs

akhilsri

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I had been using dish tv for last 7 years, and had been loyal to the company as a consumer however ever it seems the company has been fleecing consumers of late . I took a new HD connection and was guaranteed a great service while installation but every month the set top get an issue and the phone call to dishtv call centre has one rote reply " Sir we will send you a technician to completely resolve the issue and will charge you RS 175 for the visit " This has been now for over 5 times in last 9 months and no one in dish tv management seem to bother on fixing the issue rather the 3rd party technician only fleeces us by Rs 175 every alternate month . A sad consumer now and am looking to disban the services and association with DishTV for ever unless the management gets in and resolves the issues ... Akhil

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Comments

usharanipanda

from Delhi, Delhi

I Usharani panda, VC No: [protected] I had been using this connection last 9-10 years now I facing some problem like last one month before is TV display the message is your VC inactivated pl recharge it when my V C is activated that time and customer care also confirmed and ask me that the VC is out from set top box and wipe then secondly insert that and then problem was solved, but now from 24th Aug 2014 TV Display same problem when our VC also activated up to 06th Oct. 2014 and I flowing like last time as VC out from set top box and wipe cleanly and insert more then 4-5 times but not getting any good result, Customer care also refresh more then 2-3 times they told and today some channels (2-4 only) are playing others are not playing pl help.