DishTV — Many Channels are not coming due to system upgradation

Address:

Bangalore, Karnataka

With recent update of the system, many of the channels are not coming. I called up the call center and they informed that after the update, many customers are coming with similar complaint and the advise given is that the antenna needs to be realigned, for which the end customer needs to pay. For Dish Tv's system up-gradation, why should end customers pay. This needs to be resolved at the earliest without any additional cost to the customer.- VC No. [protected] else the market is full of options.