[Resolved]  DishTV — New Connection Installation

Address:Bangalore, Karnataka, 56037
Website:www.dishtv.in

Hi, I have booked for a new connection and paid 1700/- on 2nd Sept and got the confirmation as below. But till date the installation is not done and top of that i have called no.of times and dropped many times, but no resolution till date.[protected] is the complaint no from customer care but no response. I have called to the below agency, but the beow agency is supporting only Tata Sky. Why this has not been updated from your end and making the customers fools and cheating.

I wanted my problem resolved or refund my money back ASAP.

Date:-Sep 2 2016 5:58PM

Dear Venkat Nandipati,

Congratulations on choosing dishtv, India’s No. 1 DTH service provider. We welcome you to our family.
We wish to inform you that we had received the online payment of Rs.1700 for1 nos. dishtv new connections.

We will deliver the product at the following address:

Delivery Add:
Flat No 009 Radiant pearl 10th Cross Manjunath Lay Flat No 009 Radiant pearl 10th Cross Manjunath Lay, BANGALORE

Your booking Reference number is 588084 Please save this unique Reference No:588084 for future reference regarding this transaction.
Your installation will be carried out by M/S GALAXY WORLD (SF), phone [protected]
In case of any query or any information please feel free to call our 24x7 customer care service number[protected] Customer care No.)

Regards,
Dish Infra Services Private Limited
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2016
Complaint marked as Resolved 
thank you for the response and resolved the issue.
DishTV customer support has been notified about the posted complaint.
Sep 09, 2016
Updated by Srivenkata laxmireddy nandipati
Please reach me on [protected].
Verified Support
Sep 10, 2016
DishTV Customer Care's response
Dear Srivenkata laxmireddy

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 13, 2016
DishTV Customer Care's response
Dear Srivenkata laxmireddy

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information