DishTV — Non credit of payments made: VC no [protected].

vijaykharkar

from Nashik, Maharashtra

Address:

Pune, Maharashtra

I have made cheque payment for new HD STP and one year recharge. The cheques issued in favour of your franchisee M/s MELTEX INFOSYSTEMS P LTD Kharadi Pune. The amount has been debited from my bank account on 28 Feb 2015. I have also paid Rs. 250 in cash, so that my account does not get disconnected in the mean time. I have receipts for all three payments. The matter has been brought to the notice of your NOIDA office numerous times on phone. I regret to point out that my account still does not show the credit of the amount to my account. If I do not get redresal of my grievance within 7 days, I will be forced to take LEAGAL recourse in the matter. Regards Padmaja Dongare.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear vijaykharkar

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dishtv

vijaykharkar

from Nashik, Maharashtra

There is a need to attach scanned documents to elucidate the transactions. I was not however able to attach them here. Can I send the documents as attachment to your mail address? Dish TV have asked me to send these documents.
Regards
Padmaja Dongare

Snapdeal.com Customer Care

from Delhi, Delhi

Dear vijaykharkar

As per our telephonic conversation, Please send the scanned copy of all payment receipts at [protected]@dishtv.in so that the needful action can be taken from our end to resolve the issue.
Have a nice day

Regards
Online Team
Dishtv