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[Resolved]  DishTV — Recharge not completed

I have recharged my card day before yesterday. After the transaction I received an email from dish TV that the transaction is successfully completed. The recharged amount isn't credited in my account. Whats are the issues with this? I would like to know them. Will our money be wasted? Fast replies are expected. Now the switch off day is tomorrow. So please do the needful.
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Oct 29, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Sep 16, 2016
Updated by akhilajith Kindly initiate refund
Sep 16, 2016
Updated by akhilajith The amount is 2607. I[censored] can't provide the refund, recharge my vc card today itself.ie.,[protected].because our switch off date is tomorrow. Kindly let me know your decision.
Verified Support
Sep 16, 2016
DishTV Customer Care's response Dear akhilajith

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your Communication address and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Sep 17, 2016
Updated by akhilajith I need replies from you ASAP. My switch off date is[protected]. So I need the recharge to be successful and done by today or tomorrow. Bye
Sep 17, 2016
Updated by akhilajith I need a refund for sure as ur website deducted the amount from my account. So I surely demand a refund. Is this your customer caring??? Never seen a service like this.
Verified Support
Sep 17, 2016
DishTV Customer Care's response Dear akhilajith

Please write to us about your problem with your Communication address and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Sep 23, 2016
DishTV Customer Care's response Dear akhilajith

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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