DishTV — Royal pack disconnected by dish tv | |||||
Dear Sir, My VC number is [protected] and i am the oldest customer of dishtv. It happened so that we were having a problem with set top box and we wanted to complaint to Dishtv people it was by mistake that we dialed one number thinking that the number was for fault complaint. But unfortunate my Royal pack was disconnected and it was down graded i had paid for the full year my switch off date was 17th July 2016. I made several requested the senior in the Noida call center to please restore my Royal pack but instead he upgraded to HD full on and Family pack in which i don't get English news channel and non of the sports channel. The same day i requested the technician who came to repair my set top box. He even tried telling him that the news channel are not working he in return started telling him that if talk to much that he will disconnect the Dishtv connection. I again request you to please restore my Royal HD pack as i always pay annually. The person i spoke to on phone was Mr. Ghansham.(senior person in the call center) Thanking you Capt. Clifford Carvalho Mob. [protected] Was this information helpful? | |||||
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DishTV customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Clifford Carvalho,
As per our conversation with you on mobile number [protected], we informed you that we have reactivated HD Royale Pack from VC s [protected], [protected] and already sent the refreshed command on above mentioned VC no.For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
As per our conversation with you on mobile number [protected], we informed you that we have reactivated HD Royale Pack from VC s [protected], [protected] and already sent the refreshed command on above mentioned VC no.For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV