[Resolved]  DishTV — Sony, Sony Max etc.. channels are not visible

Address:Visakhapatnam, Andhra Pradesh

I am Mehulkumar Patel from Visakhapatnam, AP having V.C. No. [protected]-7 Since last week I am not able to view some channels i.e Sony TV, Sony Sab, Sony Max, Sony Max 2 and Sony Pix etc... I am getting an error as a unsubscribed channel. Your customer care no. [protected] and local customer care no. [protected] is either coming busy or is not responding. Further when I sent SMS it asks for subscribing the channel with Rs. 5/- as monthly charge whereas as I have these channels as part of my base pack. I am loosing my money which is paid in advance with no entertainment. Requesting concern to look into it on priority. Poor customer service.
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Aug 14, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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Dear Mehulkumar,

Thanks for voicing your concern. We wish to inform you that IndiaCast channels like Colors, UTV Action, UTV Movies, Bindass, Comedy Central have been added to various base packs with Colors HD! Sony channels may still be viewed at nominal cost (a la carte) by calling customer care.
For any further clarifications, please drop us an email along with your VC no. at [protected]@dishtv.in.

Regards,
Online Team
Dish TV
Dear Mehul Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
Dish TV

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