[Resolved]  DishTV — VC card deactivated message even after paying for a year

Address:Thane, Maharashtra

Hi I am an OLD customer with DISH TV having VC no as [protected] . I have paid yearly payment of Rs 2640 for the Family Pack in May 2015 . Suddenly I am getting message that "VC card has been deactivated, Recharge your account" When tried to connect with customer care at [protected] or[protected], absolutely there is no response .I am not even sure if these numbers ever works. Seems to be a great example of highly unsatisfied customer experience. Not sure but if I can expect a call on my registered mobile numbers with respect to the said details.
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Aug 14, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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Dear Syeolekar,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

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