[Resolved] Dlf — Deduction

[Resolved] Dlf — Deduction

R rrobust from Lucknow, Uttar Pradesh

Dear sir My no. Is [protected]. I regret to say that Rs. 35/- has been deducted with a message that your jyotosh shastra is subscribed. Beforehand I had been abt 7 msgs regarding jyotish. May I know why at all such deduction done without subsripion? My money may plz be credited to my account at the earliest. Thanks. Is any action taken against the complaints or this is only for befooling crores of customers in India? No customer care is attending at 121. Only computerised reply is given "all our customer care executive are busy, you can send help at 121. What a great fun with the aircel users!!! Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved
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Aircel Customer Care

from Mumbai, Maharashtra

Hi rrobust,

Thank you for reaching us at Social Care.
We have forwarded your complaint/query/request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Dear rrobust,

We regret the inconvenience cause to you.
We would like to inform you that you has subscribed JSHASHTR30 service on 29th August 2015 at 08:44PM through WAP hence no waiver applicable, service has been deactivated successfully from your account.

Regards.
Team Aircel