I am residing in a leased house in DLF III. When I telephone for failure in water supply or meagre supply and request for tanker supply the phone is not attended and when I go and record the complaint with the same intent at the Community centre nobody bothers to deal. The complaint register is not checked by the supervisors or the Executives responsible for ensuring supply. There is no telephone number mentioned for consumer complaint executives on the Bill sent for payment. The number mentioned is of the lowest functionary who can take no action and he is not even instructed to forward these complaints further. The situation has been bad in February, and i shudder to think what will it be in summer. I request the DLF Estate Developers Ltd. who charge so much for maintenance and water charges to take action to set things right or else stop charging for water supply.
Kindly see the complaints recorded by me in the recent past. I have chosen to register my complaint here instead of the register for Phase III, hoping that higher authorities will take action to stem the rot as the Consumer Complaints are not dealt with any sincerity.
D.D.Gulhati
W 7/14 DLF Phase III.
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