DMRC — Delhi Metro Service

Address:

New Delhi, Delhi

Dear Our Government Running Officials This is to bring I to your notice that we as public appreciate your decision of extending the service of metro connectivity across regions but at the same time the below points are very important to pay your attention to 1-Central secretariat to badarpur line has poor metro frequency, the platforms are filled with crowd till the staircase 2-Even if metro comes, since there's a delayed service metro is already filled and the crowd doesn't get vacant at the platform rather people have started rat race to enter metro 3-Air Conditioners do work but at the peak hours it's only the fan which is working but no cooling, with the kind of above service and the people flooded like rats, how do you expect people to breathe in a closed glass coach with people sweating/farting etc 4-Escalators at bigger stations are never working like kashmere gate/Adarsh nagar, whose duty is this, who will look after this, do you even care there are old people travelling with paralytic bodies/ pregnant ladies, how do you expect them to climb stairs. 5-Major irony is at almost every station despite of the number of coupon counters made up by respected DMRC, only 1 or 2 are operational with the customer care executives with slow services, arguing passengers for returning money in change which leads the queue till downstairs outside the metro station I am really sorry to express this state of the services being offered in the Capital of India. Why doesn't Mr. Prime minister looks into this or Mr. AAP leader gives his special comments on this. METRO FEW YEARS BACK I DELHI WAS A BOON AND METRO TODAY IS A BANE NOW. PLEASE DO SOMETHING ABOUT IT AN ASHAMED CITIZEN