[Resolved]  Dna Newspaper — additional charge by vendor

Address:Gandhinagar, Gujarat

I have subscribed to DNA english newspaper for 12 months. This is under a promotional scheme by DNA in Ahmedabad. I paid Rs. 199 for 12 months. I am required to pay Rs. 50 every month and hand over a coupon of Rs.27 to the vendor which he possibly encashes from DNA office. The vendor charges me Rs.80 along with the coupon of Rs. 27. The vendor says Rs.30 is his service charge for delivering the newspaper to my home. I think he is not entitled to charge this service charge from me. There is no mention of this service charge in the booklet I have from DNA. Also I don't clearly understand the meaning of cashback. Who gets the cash back? My booklet number is 121812. My name: Gautam Dutta My address: 74, Vrundavan bungalows, Kudasan, Gandhinagar, Gujarat. My vendor's number: 4522 Vendor's name: Mr. Bhavik Shah. Please clarify. If the vendor is trying to cheat on this scheme is it possible to change the vendor.
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Aug 14, 2020
Complaint marked as Resolved 
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