[Resolved]  Dna Newspaper — Not receiving the paper against bno. 3664644, form no. r 3947437 from vendor m koktw (c53v0101) from aug. 16

Address:400605
Website:non

In spite of talking to mr. atish (mob : [protected]) for more than couple of times in the 1st & 2nd week of aug. 16, i am still not getting the paper, though the vendor had collected the coupons two-three months back till dec. 2016. usually the vendor talks sweet and collects all the coupons in advance and gives the paper which he did this time too. last month the vendor's husband was complaining that he has not received money from dna against one of his client two-three years back.in the process of suspicion of all his customers, he is now suspecting that he has not been paid by you against my i d.

When spoke to mr. atish, he said the payment cannot be made for the previous years' even if the coupons were not deposited, but the rule is that the vendor is suppose to submit with in 3 months of the coupons' date and month.

As per rule the vendor is suppose to collect the coupons, as they collect money, after the month is over. instead they collect whole bunch of coupons and we give because of decade old relations, which they take advantage and give trouble in case of non receipt of the payment from your side.

Please look into it and do not make payment to the vendor against my id and please arrange to reimburse immediately my money proportionately to me from aug. 16 till the last month. please treat it as urgent.

From :

I d no. 3684644
R s thakur
A-2, shree amrut park,
Shashtri nagar, kalwa (w)
Thane - 400 605, mah.
Tel. [protected].
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Sep 24, 2016
Complaint marked as Resolved 
DNA Newspaper customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
DNA Newspaper Customer Care's response
Dear Reader,

We apologize for the inconvenience caused to you.

We would like to inform you that your complain has been forwarded to the concerned department to sort it out at the earliest also your paper will be started soon.

Thanks & Regards,
Team DNA
Complaint comments 

Comments

Please check as the dna news paper subscription coupons have not been received by me against my yearly subscription registered under mobile number [protected] : name - sachin k. Dabholkar.

Please send the coupons as the newspaper vendor needs them to submit them at the agency .

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