[Resolved] DoCoMo — Not migrating my sim | |||
I have requested to migrate my postpaid sim into prepaid. Visited 3 stores of docomo but not even a single store was having that form to migrate my sim. Its been a month now and they are not migrating my sim. And again and again I am getting same emails from them to visit the store again. Still the forms are not available on their outlets. I don't want their postpaid service still I am getting bills. Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. Verified Support Dec 15, 2016 Tata DoCoMo Customer Care's response Dear customer, As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com Thanks and regards, Customer care Tata DOCOMO. | |||
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