DoCoMo — Unexpected first month bill in the name of data usage

Address:	641602
Website:	www.tatadocomo.com

Actually, I was using a Docomo prepaid SIM for almost three years. Two months earlier, I was receiving consistent phone calls from Docomo people, requesting me to convert my SIM to post paid as they have a good scheme that would best suit my call usage. The plan they spoke about was Rs. 299 which had 1000 free calls per month and 200 MB data usage free. Since I was using only Watsapp, I thought it was a good plan.

But, my first month bill came in as a shock. I was charged Rs. 1090. The calls were charged only around Rs. 300 + but the data usage was charged Rs. 750 ...For about 450 MB usage, they have charged more than Rs. 700. 200 MB is free it seems and for the remaining 250 MB, I am charged Rs. 700 plus.

I kept arguing with them whenever they called me. I told them clearly that they should have intimated me when my data usage crossed 200 MB so that I would have done something to limit my usage. They had not sent me any SMS regarding this usage. I told them clearly my monthly budget for mobile usage is Rs. 500 and I cannot pay anything more than that. But, they call me consistently; to my alternate number as well. This is really frustrating and causing so much of stress.
I can pay Rs. 500 and not more than that. How can they expect me to pay Rs. 750 for 250 MB data? I need a solution for this as soon as possible. Consistent phone calls when I am busy at something is annoying to the core.

So much of time, energy and peace of mind is lost because of Docomo.

I don't know why these Docomo people want to cheat on common people like this. For 1000 calls, they get just Rs. 300 and for 250 MB data, they want Rs. 750. Why should I give my hard-earned money to these corporate people?

Please give an explanation.