Domino's Pizza — 30 min or free & instead of giving me it for free they just provided me the discount of 300 inr

Address:

380052

Hi... my name is hiren bhatt... i ordered a pizza today at 16:17 & i got it at 16:58 so i asked them to provide it to me for free because it didn't come on time so when i claim for it so the delivery person who came at my door he has told me to have a word with the manager of the store (himalaya mall - ahmedabad)... when i called a manager (gopi) first i didn't get any answer, instead of that she hung up on me twice but after that when i used my other number to give a call at that time she answered me & she told me that she can't give it to me for free, but when i asked her a reason then she told me that just because i had applied a coupon code for buy 1 get 1 free so i'm not eligible for the terms & condition of 30 min or free... but when i asked her that where is that mentioned on your terms & conditions page there was no answer from her just because i was on a terms & conditions page & there was nothing mentioned over there... still she said that we can't give it to you for free, instead of that we can give you a discount of 300 inr from your bill... so at that time i didn't have that much time to waste so i told that ok i'll complain about it later on your website right now let me get this pizza & let me get done with it... so now i'm complaining about this matter to you & i want my money refunded back to me of 293 inr which i paid...

O now on words i'm looking for your favorable reply & i have a small amount of request that if you can't keep your words then please remove your tag line of 30 min or free...

-hiren bhatt

My order details:-
Trace no.: cash[protected]
Order no. of store: 42

Contact details:
[protected]
[protected]@hotmail.com