Domino's Pizza — Late delivery and not good response to customer

Address:

Belgaum, Karnataka, 590001

I ordered a hot pocket and a medium pizza through online and I choose to pick up option, the called for confirmation of of order and they even messaged. I noticed the time and went there after 20 minutes to pick it up, but it was not ready and so i waited for next 10 minutes, hence making it up to 30 minutes. I asked the guy about my order, he did not response at first and later the guy didn't even knew about my order and he called the other guy and he wasted my 3 min later I asked and then he didn't give any clarification about my order. I waited and received 15 min later than they promised. I was already running late so I didn't ask for any reason.