[Resolved]  Domino's Pizza — Money got deducted but order was not placed

Address:Mumbai City, Maharashtra, 400061
Website:pizzaonline.dominos.co.in

I was trying to place an order. I selected netbanking as mode of payment. It redirected me to the portal and authenticated my transaction after which rs 460 was deducted from my account. However it never went back to dominos page and the page returned :"timeout error". Please fix your website and return my money. Below are the details present in my bank statement.
Narration: [protected]-payujubilantfoodwork
Cheque/ref no:[protected]
Date: 23 aug 2016
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Aug 23, 2016
Complaint marked as Resolved 
Company mailed me stating that my money will be refunded within 7 days. Mail was sent from [email protected] Below are the details of the mail. ############################################################## Your refund request for following transaction is being processed and the money should reflect in your account within 5-7 business days. Transaction ID: ebe8a3c3e27a732c0407 Refund Amount 460.00 Merchant: www.dominos.co.in Please quote your reference id: 3839379746 for any future communication. Thanks and Regards, PayU on behalf of www.dominos.co.in ##############################################################
Domino's Pizza customer support has been notified about the posted complaint.
Aug 23, 2016
Updated by Anshuman JP
Got the below response from Dominos:

[protected][protected][protected][protected][protected][protected]------

Your refund request for following transaction is being processed
and the money should reflect in your account within 5-7 business days.

Transaction ID: ebe8a3c3e27a732c0407
Refund Amount 460.00
Merchant: www.dominos.co.in


Please quote your reference id: [protected] for any future communication.

Thanks and Regards,
PayU on behalf of www.dominos.co.in

[protected][protected][protected][protected][protected][protected]------
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