Domino's Pizza — Non-fulfillment of promise

Address:560092
Website:www.dominos.co.in/feedback

Date of incident - april 11, 2016 at 12:15 pm
Client number[protected]/8/9
Incident description:
I ordered pizza from sahakaranagara dominos outlet at 12:15 pm on april 11, 2016. The order was delayed and was delivered at 1:16 pm when the distance is under 600 m. As the delay interrupted my work and the brand claimed to refund the amount in case of delay more than 30 minutes, i contacted dominos guest care. The order amount was rs.591. I received a call from dominos and was assured of a refund of rs. 250 for the delay. However, despite follow-ups no refund is provided till date. The guest care executive closed the ticket with the reference number 1261309 with the reason that they are unable to contact me on my registered number.
I request a refund from dominos at the earliest.
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Comments

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Still i Didnt get Refund

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