[Resolved]  Domino's Pizza — Order not placed even after successful payment

Address:Lucknow, Uttar Pradesh, 226021
Website:www.dominos.co.in

Dear Sir/Ma'am,
I placed an order using the dominos website, i got a coupon on my phone as SMS to get 100% off on second pizza i.e. buy 1 get 1 free, i used the code and made payment through ICICI Pockets the money was debited from my card but the order was not placed, i got the screen which told me to contact restaurant to confirm if my order was placed, I called but was told that the order was not placed, however the amount was debited . I tried ordering again but when i entered the coupon it displayed the message as invalid coupon. Please look into the matter and refund the amount debited even though my order was not placed.
The registered number for ordering - [protected]
Email Id - [protected]@gmail.com
Date - 26/05/2016 approx. 10:29 PM
Last digits of card used to place order - 3263 (VISA)

Thanks
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Jan 26, 2017
Complaint marked as Resolved 
Domino's Pizza customer support has been notified about the posted complaint.
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