Domino's Pizza — Pathetic service - phase 10 mohali

Address:

160047

Pathetic Service this time...Ordered in happy hours - Veg Extravaganza and chicken Wings at 4.55 PM. Delivery boy came at 6.00 PM(After an hour) with wrong order. We paid online for both things and they sent order of Veg Extravaganza + Non - Veg Maxicana Taco. When I told the delivery boy that order is wrong then he confirmed from the outlet that there were no chicken wings in outlet that's why they have sent Taco. No confirmation was give on call before they replaced the order without confirming from customer. Now the point is I have already paid for Veg Extravaganza and chicken Wings now have no other choice left other then to accept the order. Pizza was too cold. Very poor service. This happened with me for 2nd tome and this is really a pathetic service. If you don't have the material in your outlet then you should call the client before replacing the other with any other thing. Now I have sent the pizza back as it was too cold and no one can eat that. Quality of Taco was very bad. Is it surprising that I'll get my order now after 2 hours where you promise to deliver the order in 30 minutes.. DISAPPOINTED