Dominos — Delivery of pizza

Address:Pune, Maharashtra
Website:Dominoes.co.in

I have placed a ordef at 12:15 pm on 25/09/2015 at their Rainbow Plaza Pune Center. After 45 min. of placing the order when i called the store they told me there is some technical issues in the pizza line and my order will be delivered within one hour from their Pimple Gurav Store. After not receiving my order upto 2:00 pm i called to the store & the store manager told me that it will take another 1 and half hour to deliver my order. They did not try to inform regarding all these problems from their side
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Horrible experience ever... disgusting and poor service. Placed an order at 12pm, till now 2.30 have not received my delivery... called the store five times, and the customer care... still my delivery is not complete... am sitting hungry and they keep saying we have orders so it will take time... they are not even able to commit what time the order will get delivered... such poor management and service... unexpected from Dominoes ... really disgusted... please refund my money so that I can order my lunch from some other better online food joints...
Dominoes delivery experience most pathetic experience ever...

Placed an order at 12pm, it's 2.30 now, still have not received my food... and the service is so very poor, called the store five times, called the customer care also, still my delivery is not complete. They are not even committing the time as to when they will deliver. Horrible management and poor service. Really disgusted.
71, MAHADEVPURA, MARATHALLI- KR PURAM, NR. MARATHALLI BRIDGE PROPERTY NO 27, HOBLI, OUTER RING ROAD BANGALORE, KARNATAKA

Service is so so so so very poor... they are lieing and also people are hanging up when been asked about the status... disgusting and poor service in today 's world where there are so many other better online services for delivery...

Bill paid through mobikwik but order is not placed

I have paid bill through mobikwik Rs:269 Transaction ID: BMBK[protected] but order is not placed. Kindly look into the issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6564
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information