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Domino's Pizza Complaints & Reviews

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Last updated Mar 26, 2024
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Domino's Pizza reviews & complaints page 52

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N
Nbansal6004
May 16, 2021
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Misbehave and cancelled order

Website:Dominos

Today i have orderd pizzas from DOMINOS PIZZA ABDULLAPUR TEHSIL KALKA PINJORE
Pincode 134102. I have ordered pizza through dominos app @8.14pm but it was not delivered till 8.50pm then i call dominos they said ur pizzw will be delivered within few minutes then again i called them they said ur order was cancelled. Then we have to went to dominos inspite of we paid the delivery amount also then they argue with us and gave us cold pizzas...
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Sriach
May 16, 2021
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Money deducted but order was not placed

I have tried to place an order through online portal domnios pizza online, the order was not placed but money were deducted. ₹ 268/- through payudominos via hdfc net banking. Transaction id is[protected]. I request you to resolve my issue as soon as possible. The message i received from my bank was "thanks for paying rs.686.00 to payudominos via netbanking."...
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Chitra Veerappan
May 16, 2021
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Amount has been debited but didn't get order number

Hi,
I have made order now. Amount has been debited but order has not been processed....
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M
mukulkap00r
May 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from Bank but order was not placed

Address:Hitech City, Hyderabad

This seems to be so common with Dominos lately. We ordered online and INR 898 was deducted from the bank but no order as placed and their customer support section is app is so confusing that you cannot address your complaint clearly to anyone.

I want the money refunded....
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Address:Muzzafarpur, Bihar

I placed an order amounting to 595 on 16 May 2021 through Dominos app. I selected payment option as net banking, after paying the amount i got a SMS confirming that the amount was deducted from my account but the order didn't went through. I ordered around 7:05pm.
My phone no. is [protected]...
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Bhanu336sharma
May 16, 2021
May 17, 2021
This thread was updated on May 17, 2021
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Amount deducted but order not confirmed. Can't connect with customer service as well

I made payment for an order today and the amount got successfully deducted. But my order was not confirmed. I am not even able to connect with any customer support. Please help...
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Shilpa Vala
May 16, 2021
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Order not confirmed amount deducted

Website:m.dominos.co.in

I placed an order for Rs 1100 on 17 th May 2021 on Domino's Pizza website.The payment was deducted through NetBanking but the order was not confirmed by Domino's....
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L
lowkeys
May 16, 2021
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Payment done twice but Order didn't get placed

Address:Hyderabad,

I tried to order a dominos pizza from their website on May 13, Made the first successful payment from my AMEX and 686 rupees got deducted but the website showed a Something went wrong error and nothing happened after that. I tried ordering again thinking the money will be refunded. Tried my second payment via ICICI Amazon pay credit card for the same amount i.e 686 rupees and the same error showed up but the order didn't get placed.
br...
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Everlet Hynniewta
May 16, 2021
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Amount twice debited from my SB Account for a single Order

I am using my debit card for booking my order my first payment details was OTHPG[protected]WWWW DOMINOS CO IN GURGAON amount Rs 691.00 and second payment details was OTHPG[protected] DOMINOS [protected] amount Rs. 691.00 for 1 single order.

In this connection kindly reverse the extra transaction of Rs.681.00 debited from my Account and recredited the said amount to my SB Account maintained with SBI.

Please...
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PrasannaS1974
May 16, 2021
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Money deducted from my account but order not placed

Hello,
I ordered for Domino's Pizza online. The mode of payment was Netbanking. The amount got deducted from my account but order was not placed. I was trying to reach customer support but didnt find any way to connect.
Pleasse help'...
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A
Amitk257
May 15, 2021
May 17, 2021
This thread was updated on May 17, 2021
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Money Debited but order not placed in Gorakhpur Dominos

Website:Dominos mobile app

Yesterday at 7:58 PM IST i was trying to place order from Dominos. However money was debited but order was not plcaed. How will I get my debited Rs 659/- back ?...
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I had placed an order on the dominos app at 8 pm, and despite deducting the amount twice it is still (1 hour later)showing “pending confirmation” and there is no mechanism to initiate a cancellation or a refund...
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Brinda Binani
May 15, 2021
May 15, 2021
This thread was updated on May 15, 2021
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Money was debited but couldn't find any order it

Address:39 ramlal mukherjee lane salkia howrah flat no. 2b
Website:Dominos

Please look into this issue. This is highly not appreciated. My money was debited and didnt find any order id nor any confirmation mail that the money would be refunded. I can show you the payment details ....
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Order number 123 made from Paharganj New Delhi store
Order made on 14.05.2021.

Ordered 3 regular size and 2 parcels pizza on 14/05/2021, amount deducted Rs. 342 through Dominos App and PAYMENT of an amount VIA DEBIT CARD of Rs.342 shown as SUCCESSFUL but after Few minutes payment shown as not successful and order not placed but I placed the same order on CASH ON DELIVERY BASIS
I thought that the amount deducted...
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Anjana Pradeep
May 15, 2021
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Money debited, order not confirmed

Hi I tried to order a pizza and pay by me debit card. My money 268rs got deducted but the order didn't confirm.
Order made through contact no. [protected] from calicut india...
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J
JatinVarshney
May 15, 2021
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Didnt receive a cashback on ordering from Dominos

I didn’t receive the assured cashback for choosing the MobiKwik payment option on domino’s satisfying all the terms.

E-mail: [protected]@gmail.com...
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K
K.S. Ramakrishnan
May 15, 2021
May 23, 2021
This thread was updated on May 23, 2021
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Payment Got deducted but I did not receive the order

Address:Bansdroni, Kolkata

I had booked one Large Veg Pizza on 14.05.2021 at 19.10 Hours from my mobile No [protected] for which i had made payment of Rs 604/- from my HDFC bank account, but i had neither received the order confirmation or i have received the Order till now.

i request for refund of the amount on urgent basis....
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T
t1224
May 15, 2021
May 15, 2021
This thread was updated on May 15, 2021
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My money was deducted but order was not placed

Hi I placed my order at 14:28. And the amount was 1362. My amount got deducted but order was not placed.
I tried contacting customer care number but it was not working .
I need a refund. Kindly resolve my issue as soon as possible ....
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S
Shivamkrrr
May 15, 2021
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Payment debited but order not confirmed

I ordered a pizza today on 1443 hrs, the payment got debited from the account but I haven't received any tracking ID....
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Madhav Kayal
May 15, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
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Order confirmed and money deducted but order didn't move to the process of baking

I placed an order for takeaway, made an online payment, got confirmation of the order & money deduction.

there was no status update of the order, on reaching the store they denied and were unable to track my current order, as I never got the generated bill link through SMS.

from the app, I tried to contact the store, due to technical difficulties it failed, with virtual assistant I raised concern for which someone...
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