Domino's Pizza — bad quality pizza

Today, I (Shubham Verma) ordered two medium sized pizzas online.One was BBQ Chicken and the other was Farmhouse, both cheese burst. The order number was 192. I used the 50% off coupons and paid cash on delivery. I am sorry to say this but I felt that the quality of pizzas was not up-to the mark today. Whenever I have ordered cheese burst pizzas, whether it be online or at the restaurant, I have always had cheese dripping out of each and every slice of the pizza, which is what the costumer expects after having paid that extra amount for it. But, today this was not the case. In both the pizzas the amount of cheese was very less, whatever the reasons maybe. I felt that it was not worth paying the extra money and still getting less cheese in the pizza. The photos attached will show what I mean. I was simply not satisfied with the service today.

Regards
Shubham Verma
[protected]
[protected]@yahoo.in

DOMINOS PIZZA DWARKA SECTOR-4, NEW DELHI BRANCH. Date-20/4/2015. Ordered a regular Chicken Salami Special today. The quality was horrendous. Hardly any sauce or cheese on the pizza. Was not seasoned properly and was dry. We usually order Pepperoni and Cheese pizza.

We ordered the Chicken Salami pizza thinking that the quality would be same as Pepperoni pizza-with only the topic being different. Since the price is less and the pizza is newly introduced, its almost like the concerned Dominos branch wants to discourage clients to order it. It is hard to believe that Dominos being such a big company would launch such low quality pizza, knowing they surely ask their franchisees to standardise their menu items with regards to portions of the ingredients and baking/cooking time period.

I just threw the pizza in the trash bin. Did it with reluctance and anger as it was obviously food I was throwing and the money is hard earned. Only wish the Dominos Dwarka sector-4, New Delhi branch had shown some pride and diligence with regards to the items in their menu.

I could not call the above branch regarding the issue because I had to rush out for important work. So I write in this forum with the hope that the concerned department comes across my grievance.

Hoping for the management to look into the matter.

Chitra.

Today, I (Shubham Verma) ordered a medium sized pizza through app. It was Farmhouse, cheese burst. The order number was 140 and the restaurant was Punjabi Bagh, New Delhi. I used the 50% off coupon and paid cash on delivery. I am sorry to say this but I felt that the quality of pizzas was not up-to the mark today. Whenever I have ordered cheese burst pizzas, whether it be online or at the restaurant, I have always had cheese dripping out of each and every slice of the pizza, which is what the costumer expects after having paid that extra amount for it. But, today this was not the case. When the restaurant contacted me to confirm the order, I too told them to put cheese in right quantity but the amount of cheese was very less, whatever the reasons maybe. Moreover, even the small quantity of cheese was not concentrated equally among the whole base. I felt that it was not worth paying the extra money and still getting less cheese in the pizza. I was simply not satisfied with the service today.

Regards
Shubham Verma
[protected]
[protected]@yahoo.in

Domino's Pizza — going against your own policy

30 minutes garaunteed delivery is your policy but a lady who recieves order strictly said that today this policy is not valid why so? remove this policy from dominos

Extra amount

Why domino's is asking for extra 90 Rs from cheese burst pizza

Slang used

Worst service in saket. The guy called Aashish came for Pizza delivery after one hour and refuse to give any discount. So thats how they are making fool of peoples. Even the guy told as like do what ever you wana do.